Customer Service Jobs in New Bremen, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Dayton, OH (24 miles from New Bremen, OH)
- 3 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 3 days ago
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. Performs other duties as assigned....
Retail Loss Prevention Customer Service Associate II
- Dayton, OH (24 miles from New Bremen, OH)
- 25 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 25 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Dayton, OH (24 miles from New Bremen, OH)
- 45+ days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6955 Miller Ln, Dayton, OH 45414...
Customer Service Representative
- Dayton, OH (24 miles from New Bremen, OH)
- 45+ days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 45+ days ago
What Do IAA Customer Service Reps Do?...
Customer Service Representative
- Dayton, OH (24 miles from New Bremen, OH)
- 90+ days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 90+ days ago
Your Opportunity Customer Service RepresentativeCheckSmartDayton, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Demographic Data for New Bremen, OH
Moving to New Bremen, OH? Find some basic demographic data about New Bremen, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Bremen, OH
Highest Education Level
Customer Services in New Bremen, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »