Customer Service Jobs in New Albany, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Licensed Customer Service Representative
- Liberty Mutual Insurance
- Columbus, OH (10 miles from New Albany, OH)
- 4 days ago
- Liberty Mutual Insurance
- Columbus, OH (10 miles from New Albany, OH)
- 4 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkRemote Customer Service Representative
- Columbus, OH (10 miles from New Albany, OH)
- 9 hours ago
- Columbus, OH (10 miles from New Albany, OH)
- 9 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Whitehall, OH (8 miles from New Albany, OH)
- 1 day ago
- Whitehall, OH (8 miles from New Albany, OH)
- 1 day ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Columbus, OH (10 miles from New Albany, OH)
- 1 day ago
- Columbus, OH (10 miles from New Albany, OH)
- 1 day ago
Experience Strong customer service experience. Strong understanding of computer systems. Call center experience is preferred but not required....
Customer Service Representative - PT
- Columbus, OH (10 miles from New Albany, OH)
- 4 days ago
- Columbus, OH (10 miles from New Albany, OH)
- 4 days ago
service....
Showroom Customer Service Representative
- Westerville, OH (4 miles from New Albany, OH)
- 6 days ago
- Westerville, OH (4 miles from New Albany, OH)
- 6 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Columbus, OH (10 miles from New Albany, OH)
- 8 days ago
- Columbus, OH (10 miles from New Albany, OH)
- 8 days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Representative
- Columbus, OH (10 miles from New Albany, OH)
- 8 days ago
- Columbus, OH (10 miles from New Albany, OH)
- 8 days ago
CUSTOMER SERVICE REPRESENTATIVE IN Columbus, OH, USA!...
Retail Loss Prevention Customer Service Associate I
- Columbus, OH (10 miles from New Albany, OH)
- 9 days ago
- Columbus, OH (10 miles from New Albany, OH)
- 9 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate II
- Columbus, OH (10 miles from New Albany, OH)
- 11 days ago
- Columbus, OH (10 miles from New Albany, OH)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Dublin, OH (17 miles from New Albany, OH)
- 11 days ago
- Dublin, OH (17 miles from New Albany, OH)
- 11 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Medical Equipment Customer Service Representative
- Columbus, OH (10 miles from New Albany, OH)
- 12 days ago
- Columbus, OH (10 miles from New Albany, OH)
- 12 days ago
For additional information, visit our company homepage Rotech.comOverview and ResponsibilitiesJob SummaryWe are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Hebron, OH (17 miles from New Albany, OH)
- 13 days ago
- Hebron, OH (17 miles from New Albany, OH)
- 13 days ago
Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....
Medical Equipment Customer Service Representative
- Gahanna, OH (4 miles from New Albany, OH)
- 13 days ago
- Gahanna, OH (4 miles from New Albany, OH)
- 13 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No Apply Here With Ryder Today We want YOU to join our family made...
Demographic Data for New Albany, OH
Moving to New Albany, OH? Find some basic demographic data about New Albany, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Albany, OH
Highest Education Level
Customer Services in New Albany, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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