Customer Service Jobs in New Albany, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 33 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....

Remote Work

Remote Customer Service Representative

  • Columbus, OH (10 miles from New Albany, OH)
  • 9 hours ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 9 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Whitehall, OH (8 miles from New Albany, OH)
  • 1 day ago
  • Whitehall, OH (8 miles from New Albany, OH)
  • 1 day ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Columbus, OH (10 miles from New Albany, OH)
  • 1 day ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 1 day ago

Experience Strong customer service experience. Strong understanding of computer systems. Call center experience is preferred but not required....

Customer Service Representative - PT

  • Columbus, OH (10 miles from New Albany, OH)
  • 4 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 4 days ago

service....

Showroom Customer Service Representative

  • Westerville, OH (4 miles from New Albany, OH)
  • 6 days ago
  • Westerville, OH (4 miles from New Albany, OH)
  • 6 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative

  • Columbus, OH (10 miles from New Albany, OH)
  • 8 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 8 days ago

Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...

Customer Service Representative

  • Columbus, OH (10 miles from New Albany, OH)
  • 8 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 8 days ago

CUSTOMER SERVICE REPRESENTATIVE IN Columbus, OH, USA!...

Retail Loss Prevention Customer Service Associate I

  • Columbus, OH (10 miles from New Albany, OH)
  • 9 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 9 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Retail Loss Prevention Customer Service Associate II

  • Columbus, OH (10 miles from New Albany, OH)
  • 11 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Dublin, OH (17 miles from New Albany, OH)
  • 11 days ago
  • Dublin, OH (17 miles from New Albany, OH)
  • 11 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Medical Equipment Customer Service Representative

  • Columbus, OH (10 miles from New Albany, OH)
  • 12 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 12 days ago

For additional information, visit our company homepage Rotech.comOverview and ResponsibilitiesJob SummaryWe are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Hebron, OH (17 miles from New Albany, OH)
  • 13 days ago
  • Hebron, OH (17 miles from New Albany, OH)
  • 13 days ago

Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....

Medical Equipment Customer Service Representative

  • Gahanna, OH (4 miles from New Albany, OH)
  • 13 days ago
  • Gahanna, OH (4 miles from New Albany, OH)
  • 13 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • New Albany, OH
  • 14 days ago
  • New Albany, OH
  • 14 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No Apply Here With Ryder Today We want YOU to join our family made...

Demographic Data for New Albany, OH

Moving to New Albany, OH? Find some basic demographic data about New Albany, OH below.


Local
National
27,781
660
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in New Albany, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Albany, OH offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Albany, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »