Customer Service Jobs in Moscow, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Covington, KY
- Covington, KY (23 miles from Moscow, OH)
- 18 hours ago
- Covington, KY (23 miles from Moscow, OH)
- 18 hours ago
The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative, Medicare Pharmacy
- Covington, KY (23 miles from Moscow, OH)
- 5 days ago
- Covington, KY (23 miles from Moscow, OH)
- 5 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Milford, OH (20 miles from Moscow, OH)
- 7 days ago
- Milford, OH (20 miles from Moscow, OH)
- 7 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative - Cosmetics
- Batavia, OH (16 miles from Moscow, OH)
- 11 days ago
- Batavia, OH (16 miles from Moscow, OH)
- 11 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representatives - Starting at $20/hourly
- Erlanger, KY (23 miles from Moscow, OH)
- 11 days ago
- Erlanger, KY (23 miles from Moscow, OH)
- 11 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Medical Equipment Customer Service Representative
- Erlanger, KY (23 miles from Moscow, OH)
- 25 days ago
- Erlanger, KY (23 miles from Moscow, OH)
- 25 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative- Entry Level
- Wilder, KY (21 miles from Moscow, OH)
- 27 days ago
- Wilder, KY (21 miles from Moscow, OH)
- 27 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Associate (part-time)
- Alexandria, KY (11 miles from Moscow, OH)
- 90+ days ago
- Alexandria, KY (11 miles from Moscow, OH)
- 90+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Demographic Data for Moscow, OH
Moving to Moscow, OH? Find some basic demographic data about Moscow, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Moscow, OH
Highest Education Level
Customer Services in Moscow, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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