Customer Service Jobs in Minerva, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Alliance, OH (12 miles from Minerva, OH)
- 10 days ago
- Alliance, OH (12 miles from Minerva, OH)
- 10 days ago
The Customer Service Representative will play a vital role in engaging and building strong relationships with our customers....
Customer Service Representative - Now Hiring
- Alliance, OH (12 miles from Minerva, OH)
- 18 days ago
- Alliance, OH (12 miles from Minerva, OH)
- 18 days ago
Ready to make an impact with exceptional customer service?...
Retail Customer Service Associate
- Canton, OH (15 miles from Minerva, OH)
- 45+ days ago
- Canton, OH (15 miles from Minerva, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4790 Portage St Nw, Canton, OH 44720...
Customer Service Representative
- North Canton, OH (16 miles from Minerva, OH)
- 60+ days ago
- North Canton, OH (16 miles from Minerva, OH)
- 60+ days ago
Customer Service Representative Call Center & Customer Service $ 18 - $ 20 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Demographic Data for Minerva, OH
Moving to Minerva, OH? Find some basic demographic data about Minerva, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Minerva, OH
Highest Education Level
Customer Services in Minerva, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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