Customer Service Jobs in Mechanicsburg, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Marysville, OH (16 miles from Mechanicsburg, OH)
- 1 hour ago
- Marysville, OH (16 miles from Mechanicsburg, OH)
- 1 hour ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Dublin, OH (21 miles from Mechanicsburg, OH)
- 1 day ago
- Dublin, OH (21 miles from Mechanicsburg, OH)
- 1 day ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Retail Customer Service Associate
- Dublin, OH (21 miles from Mechanicsburg, OH)
- 45+ days ago
- Dublin, OH (21 miles from Mechanicsburg, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5870 Sawmill Rd, Dublin, OH 43017...
Customer Service Rep(02341) - 1040 Villa Rd
- Springfield, OH (16 miles from Mechanicsburg, OH)
- 90+ days ago
- Springfield, OH (16 miles from Mechanicsburg, OH)
- 90+ days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Customer Service Representative First Shift
- Hilliard, OH (19 miles from Mechanicsburg, OH)
- 90+ days ago
- Hilliard, OH (19 miles from Mechanicsburg, OH)
- 90+ days ago
Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...
Customer Service Rep(02279) - 1756 S Limestone St
- Springfield, OH (16 miles from Mechanicsburg, OH)
- 90+ days ago
- Springfield, OH (16 miles from Mechanicsburg, OH)
- 90+ days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
Demographic Data for Mechanicsburg, OH
Moving to Mechanicsburg, OH? Find some basic demographic data about Mechanicsburg, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mechanicsburg, OH
Highest Education Level
Customer Services in Mechanicsburg, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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