Customer Service Jobs in Mayfield Village, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Customer Service Representative

  • Lakewood, OH (17 miles from Mayfield Village, OH)
  • 2 days ago
  • Lakewood, OH (17 miles from Mayfield Village, OH)
  • 2 days ago

Your Opportunity: Customer Service Representative CheckSmart Lakewood, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

Customer Service Representative - Insurance

  • Independence, OH (14 miles from Mayfield Village, OH)
  • 4 days ago
  • Independence, OH (14 miles from Mayfield Village, OH)
  • 4 days ago

Customer Service Representative - Insurance Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team....

Remote Work

Customer Service Representative

  • Bedford, OH (12 miles from Mayfield Village, OH)
  • 12 days ago
  • Bedford, OH (12 miles from Mayfield Village, OH)
  • 12 days ago

Ready to make an impact with exceptional customer service?...

Customer Service Representative

  • Cleveland, OH (12 miles from Mayfield Village, OH)
  • 18 days ago
  • Cleveland, OH (12 miles from Mayfield Village, OH)
  • 18 days ago

Description EXACTA Land Surveyors, is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey,...

Insurance Customer Service in Westlake,OH,US

  • Westlake, OH (24 miles from Mayfield Village, OH)
  • 23 days ago
  • Westlake, OH (24 miles from Mayfield Village, OH)
  • 23 days ago

Role Description This is a full-time hybrid role with 60% in office for an Insurance Customer Service Representative located in Westlake, OH, with some work-from-home opportunities....

Retail Customer Service Associate

  • Mentor, OH (11 miles from Mayfield Village, OH)
  • 30+ days ago
  • Mentor, OH (11 miles from Mayfield Village, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Emerald Ct, Mentor, OH 44060...

Retail Customer Service Representative/Cashier

  • Mayfield Hts, OH (4 miles from Mayfield Village, OH)
  • 45+ days ago
  • Mayfield Hts, OH (4 miles from Mayfield Village, OH)
  • 45+ days ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative (Onsite)

  • Broadview Heights, OH (19 miles from Mayfield Village, OH)
  • 60+ days ago
  • Broadview Heights, OH (19 miles from Mayfield Village, OH)
  • 60+ days ago

Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...

Customer Service Associate

  • Cleveland, OH (19 miles from Mayfield Village, OH)
  • 90+ days ago
  • Cleveland, OH (19 miles from Mayfield Village, OH)
  • 90+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Team Member

  • Eastlake, OH (7 miles from Mayfield Village, OH)
  • 90+ days ago
  • Eastlake, OH (7 miles from Mayfield Village, OH)
  • 90+ days ago

Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

70182-LP Customer Service Associate II

  • Brooklyn, OH (15 miles from Mayfield Village, OH)
  • 90+ days ago
  • Brooklyn, OH (15 miles from Mayfield Village, OH)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

70182-LP Customer Service Associate II

  • South Euclid, OH (5 miles from Mayfield Village, OH)
  • 90+ days ago
  • South Euclid, OH (5 miles from Mayfield Village, OH)
  • 90+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Mayfield Village, OH

Moving to Mayfield Village, OH? Find some basic demographic data about Mayfield Village, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Mayfield Village, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mayfield Village, OH offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mayfield Village, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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