Customer Service Jobs in Mayfield Heights, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Representative

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 1 day ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 1 day ago

Customer Service Representative One80 Intermediaries - 3.0 Cleveland, OH Job Details Full-time Estimated: $33.8K - $38.7K a year 18 hours ago Qualifications Microsoft Word Microsoft Excel Customer service...

Customer Service Representative

  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 8 days ago
  • Cleveland, OH (11 miles from Mayfield Heights, OH)
  • 8 days ago

With a vision to be the best customer service company in the world, we know our greatest strength comes from our people....

Customer Service Representative

  • Cuyahoga Falls, OH (24 miles from Mayfield Heights, OH)
  • 8 days ago
  • Cuyahoga Falls, OH (24 miles from Mayfield Heights, OH)
  • 8 days ago

Your Opportunity Customer Service Representative CheckSmart Cuyahoga Falls, OH As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

70182-LP Customer Service Associate II 70182-LP Customer Service Associate II

  • Brooklyn, OH (14 miles from Mayfield Heights, OH)
  • 16 days ago
  • Brooklyn, OH (14 miles from Mayfield Heights, OH)
  • 16 days ago

70182-LP Customer Service Associate II TJX Companies 3.5 ( ) Brooklyn, OH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Customer Service Representative - Insurance

  • Independence, OH (11 miles from Mayfield Heights, OH)
  • 21 days ago
  • Independence, OH (11 miles from Mayfield Heights, OH)
  • 21 days ago

Customer Service Representative - Insurance Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team....

Remote Work

Customer Service Representative

  • Bedford, OH (8 miles from Mayfield Heights, OH)
  • 29 days ago
  • Bedford, OH (8 miles from Mayfield Heights, OH)
  • 29 days ago

Ready to make an impact with exceptional customer service?...

Insurance Customer Service in Westlake,OH,US

  • Westlake, OH (24 miles from Mayfield Heights, OH)
  • 30+ days ago
  • Westlake, OH (24 miles from Mayfield Heights, OH)
  • 30+ days ago

Role Description This is a full-time hybrid role with 60% in office for an Insurance Customer Service Representative located in Westlake, OH, with some work-from-home opportunities....

Retail Customer Service Associate

  • Mentor, OH (14 miles from Mayfield Heights, OH)
  • 45+ days ago
  • Mentor, OH (14 miles from Mayfield Heights, OH)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Emerald Ct, Mentor, OH 44060...

On Site Bilingual Customer Service Representative

  • Stow, OH (22 miles from Mayfield Heights, OH)
  • 45+ days ago
  • Stow, OH (22 miles from Mayfield Heights, OH)
  • 45+ days ago

On Site Bilingual Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on Stow, Ohiopass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...

Retail Customer Service Representative/Cashier

  • Mayfield Hts, OH
  • 60+ days ago
  • Mayfield Hts, OH
  • 60+ days ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Associate

  • Cleveland, OH (18 miles from Mayfield Heights, OH)
  • 90+ days ago
  • Cleveland, OH (18 miles from Mayfield Heights, OH)
  • 90+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Demographic Data for Mayfield Heights, OH

Moving to Mayfield Heights, OH? Find some basic demographic data about Mayfield Heights, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Mayfield Heights, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mayfield Heights, OH offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mayfield Heights, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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