Customer Service Jobs in Maumee, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Sales Support Customer Service Rep
- Northwood, OH (10 miles from Maumee, OH)
- 6 days ago
- Northwood, OH (10 miles from Maumee, OH)
- 6 days ago
The Sales Support Customer Service Rep will be handling emails with complaints of the product, product didn't ship, revising shipment dates, addressing delivery, etc....
Retail Loss Prevention Customer Service Associate II
- Toledo, OH (8 miles from Maumee, OH)
- 8 days ago
- Toledo, OH (8 miles from Maumee, OH)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Toledo, OH (8 miles from Maumee, OH)
- 30+ days ago
- Toledo, OH (8 miles from Maumee, OH)
- 30+ days ago
['Marshalls', '3.4', 'Retail Loss Prevention Customer Service Associate II', 'Apply on employer site', 'Apply now', 'Toledo, OH', '', '$13.30 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer provided...
Customer Service Representative
- Northwood, OH (10 miles from Maumee, OH)
- 90+ days ago
- Northwood, OH (10 miles from Maumee, OH)
- 90+ days ago
Join our team for 2nd shift customer service roles at $20/hour, and enjoy great benefits while making a difference! Apply now!...
Customer Service Representative
- Toledo, OH (8 miles from Maumee, OH)
- 90+ days ago
- Toledo, OH (8 miles from Maumee, OH)
- 90+ days ago
Your Opportunity Customer Service Representative CheckSmart Toledo, OH As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Demographic Data for Maumee, OH
Moving to Maumee, OH? Find some basic demographic data about Maumee, OH below.
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Salary for Customer Service Jobs in Maumee, OH
Highest Education Level
Customer Services in Maumee, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Store Management
- Health Care
- Order Processing
- Acting
- Friendliness
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Medical Billing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Case Management
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Account Management
- Closing
- Inbound/Outbound Calling
- Billing
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Telephone Skills
- Data Entry
- Flexibility
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Bilingual
- Sales
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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