Customer Service Jobs in Maumee, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Retail Customer Service Associate

Holland, OH (5 miles from Maumee, OH)
8 days ago

Holland, OH (5 miles from Maumee, OH)
8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 E Mall Dr, Holland, OH 43528...

Customer Service Representative

Northwood, OH (10 miles from Maumee, OH)
20 days ago

Northwood, OH (10 miles from Maumee, OH)
20 days ago

Job Summary 2nd Shift Customer Service Representative (CSR) - Hiring Now!...

Customer Service Representative

Toledo, OH (8 miles from Maumee, OH)
30+ days ago

Toledo, OH (8 miles from Maumee, OH)
30+ days ago

Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

Toledo, OH (8 miles from Maumee, OH)
45+ days ago

Toledo, OH (8 miles from Maumee, OH)
45+ days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

Perrysburg, OH (6 miles from Maumee, OH)
60+ days ago

Perrysburg, OH (6 miles from Maumee, OH)
60+ days ago

Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

LP Customer Service Associate II

Toledo, OH (8 miles from Maumee, OH)
60+ days ago

Toledo, OH (8 miles from Maumee, OH)
60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Lead Customer Service Representative, Full or Part Time

Perrysburg, OH (6 miles from Maumee, OH)
60+ days ago

Perrysburg, OH (6 miles from Maumee, OH)
60+ days ago

Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

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Demographic Data for Maumee, OH

Moving to Maumee, OH? Find some basic demographic data about Maumee, OH below.

Median Age

Average Household Income

Home Value vs Household Income in Maumee, OH

Local

National

Total Population

29,075

Number of Businesses

1,019

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Salary for Customer Service Jobs in Maumee, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Maumee, OH offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Maumee, OH

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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