Customer Service Jobs in Mason, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Milford, OH (13 miles from Mason, OH)
- 10 days ago
- Milford, OH (13 miles from Mason, OH)
- 10 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 13 hours ago
- Cincinnati, OH (15 miles from Mason, OH)
- 13 hours ago
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 1 day ago
- Cincinnati, OH (15 miles from Mason, OH)
- 1 day ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
LP Customer Service Associate II
- Miamisburg, OH (19 miles from Mason, OH)
- 1 day ago
- Miamisburg, OH (19 miles from Mason, OH)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Covington, KY
- Covington, KY (23 miles from Mason, OH)
- 3 days ago
- Covington, KY (23 miles from Mason, OH)
- 3 days ago
The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative Bilingual (Spanish)
- Monroe, OH (7 miles from Mason, OH)
- 4 days ago
- Monroe, OH (7 miles from Mason, OH)
- 4 days ago
This position reports directly to the Customer Service Supervisor....
Customer Service Representative II
- Cincinnati, OH (15 miles from Mason, OH)
- 6 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 6 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative, Medicare Pharmacy
- Covington, KY (23 miles from Mason, OH)
- 8 days ago
- Covington, KY (23 miles from Mason, OH)
- 8 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Cosmetics
- Batavia, OH (19 miles from Mason, OH)
- 14 days ago
- Batavia, OH (19 miles from Mason, OH)
- 14 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative
- Maineville, OH (3 miles from Mason, OH)
- 17 days ago
- Maineville, OH (3 miles from Mason, OH)
- 17 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 17 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 17 days ago
Customer Service Representative – Blue Ash OH Full-Time Company: CareStar, Inc....
Bilingual Senior Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 21 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 21 days ago
The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....
Loss Prevention Customer Service Associate
- Cincinnati, OH (15 miles from Mason, OH)
- 21 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 21 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative- Entry Level
- Wilder, KY (21 miles from Mason, OH)
- 30+ days ago
- Wilder, KY (21 miles from Mason, OH)
- 30+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mason, OH
Highest Education Level
Customer Services in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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