Customer Service Jobs in Lorain, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lakewood, OH (18 miles from Lorain, OH)
- 6 days ago
- Lakewood, OH (18 miles from Lorain, OH)
- 6 days ago
Your Opportunity: Customer Service Representative CheckSmart Lakewood, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
70182-LP Customer Service Associate II 70182-LP Customer Service Associate II
- Brooklyn, OH (21 miles from Lorain, OH)
- 3 days ago
- Brooklyn, OH (21 miles from Lorain, OH)
- 3 days ago
70182-LP Customer Service Associate II TJX Companies 3.5 ( ) Brooklyn, OH Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Customer Service Representative - Now Hiring
- Oberlin, OH (11 miles from Lorain, OH)
- 4 days ago
- Oberlin, OH (11 miles from Lorain, OH)
- 4 days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative
- Vermilion, OH (7 miles from Lorain, OH)
- 4 days ago
- Vermilion, OH (7 miles from Lorain, OH)
- 4 days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative
- Amherst, OH (7 miles from Lorain, OH)
- 15 days ago
- Amherst, OH (7 miles from Lorain, OH)
- 15 days ago
Job Title Customer Service Representative Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers...
Customer Service Representative
- Cleveland, OH (24 miles from Lorain, OH)
- 23 days ago
- Cleveland, OH (24 miles from Lorain, OH)
- 23 days ago
Description EXACTA Land Surveyors, is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey,...
Insurance Customer Service in Westlake,OH,US
- Westlake, OH (11 miles from Lorain, OH)
- 28 days ago
- Westlake, OH (11 miles from Lorain, OH)
- 28 days ago
Role Description This is a full-time hybrid role with 60% in office for an Insurance Customer Service Representative located in Westlake, OH, with some work-from-home opportunities....
Retail Customer Service Associate
- Brooklyn, OH (21 miles from Lorain, OH)
- 30+ days ago
- Brooklyn, OH (21 miles from Lorain, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10250 Brookpark Rd, Brooklyn, OH...
What Do IAA Customer Service Reps Do?...
- Cleveland, OH (17 miles from Lorain, OH)
- 90+ days ago
- Cleveland, OH (17 miles from Lorain, OH)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
70182-LP Customer Service Associate II
- Brooklyn, OH (21 miles from Lorain, OH)
- 90+ days ago
- Brooklyn, OH (21 miles from Lorain, OH)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Lorain, OH
Moving to Lorain, OH? Find some basic demographic data about Lorain, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lorain, OH
Highest Education Level
Customer Services in Lorain, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Customer Satisfaction
- Reimbursement
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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