Customer Service Jobs in Independence, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lakewood, OH (10 miles from Independence, OH)
- 1 day ago
- Lakewood, OH (10 miles from Independence, OH)
- 1 day ago
Your Opportunity: Customer Service Representative CheckSmart Lakewood, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Customer Service Representative - Now Hiring
- Akron, OH (24 miles from Independence, OH)
- 2 days ago
- Akron, OH (24 miles from Independence, OH)
- 2 days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative - Insurance Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team....
Remote WorkCustomer Service Representative - State Farm Agent Team Member
- Olmsted Falls, OH (15 miles from Independence, OH)
- 9 days ago
- Olmsted Falls, OH (15 miles from Independence, OH)
- 9 days ago
Previous customer service experience preferred....
Customer Service Representative
- Bedford, OH (5 miles from Independence, OH)
- 11 days ago
- Bedford, OH (5 miles from Independence, OH)
- 11 days ago
Ready to make an impact with exceptional customer service?...
Customer Service Representative
- Cleveland, OH (7 miles from Independence, OH)
- 17 days ago
- Cleveland, OH (7 miles from Independence, OH)
- 17 days ago
Description EXACTA Land Surveyors, is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey,...
Insurance Customer Service in Westlake,OH,US
- Westlake, OH (15 miles from Independence, OH)
- 22 days ago
- Westlake, OH (15 miles from Independence, OH)
- 22 days ago
Role Description This is a full-time hybrid role with 60% in office for an Insurance Customer Service Representative located in Westlake, OH, with some work-from-home opportunities....
Customer Service Representative
- Akron, OH (24 miles from Independence, OH)
- 28 days ago
- Akron, OH (24 miles from Independence, OH)
- 28 days ago
You will support our Property & Casualty insurance team in delivering exceptional service every day....
Retail Customer Service Associate
- Fairlawn, OH (16 miles from Independence, OH)
- 28 days ago
- Fairlawn, OH (16 miles from Independence, OH)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
On Site Bilingual Customer Service Representative
- Stow, OH (18 miles from Independence, OH)
- 30+ days ago
- Stow, OH (18 miles from Independence, OH)
- 30+ days ago
On Site Bilingual Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on Stow, Ohiopass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (11 miles from Independence, OH)
- 45+ days ago
- Mayfield Hts, OH (11 miles from Independence, OH)
- 45+ days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative (Onsite)
- Broadview Heights, OH (5 miles from Independence, OH)
- 60+ days ago
- Broadview Heights, OH (5 miles from Independence, OH)
- 60+ days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
- Cleveland, OH (9 miles from Independence, OH)
- 90+ days ago
- Cleveland, OH (9 miles from Independence, OH)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Eastlake, OH (21 miles from Independence, OH)
- 90+ days ago
- Eastlake, OH (21 miles from Independence, OH)
- 90+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
70182-LP Customer Service Associate II
- Brooklyn, OH (6 miles from Independence, OH)
- 90+ days ago
- Brooklyn, OH (6 miles from Independence, OH)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Independence, OH
Moving to Independence, OH? Find some basic demographic data about Independence, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Independence, OH
Highest Education Level
Customer Services in Independence, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Driving
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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