Customer Service Jobs in Independence, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate l
- Warrensville Heights, OH (9 miles from Independence, OH)
- 22 hours ago
- Warrensville Heights, OH (9 miles from Independence, OH)
- 22 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Lakewood, OH (10 miles from Independence, OH)
- 1 day ago
- Lakewood, OH (10 miles from Independence, OH)
- 1 day ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Cleveland, OH (9 miles from Independence, OH)
- 1 day ago
- Cleveland, OH (9 miles from Independence, OH)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Berea, OH (11 miles from Independence, OH)
- 2 days ago
- Berea, OH (11 miles from Independence, OH)
- 2 days ago
service and support....
Customer Service Representative
- Cleveland, OH (7 miles from Independence, OH)
- 3 days ago
- Cleveland, OH (7 miles from Independence, OH)
- 3 days ago
We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility....
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (11 miles from Independence, OH)
- 5 days ago
- Mayfield Hts, OH (11 miles from Independence, OH)
- 5 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Customer Service Representative
- Cleveland, OH (7 miles from Independence, OH)
- 18 days ago
- Cleveland, OH (7 miles from Independence, OH)
- 18 days ago
Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...
Customer Service/ Lot Attendant
- Cleveland Hts, OH (8 miles from Independence, OH)
- 45+ days ago
- Cleveland Hts, OH (8 miles from Independence, OH)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Morning Shift
- Macedonia, OH (9 miles from Independence, OH)
- 45+ days ago
- Macedonia, OH (9 miles from Independence, OH)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Overnight 3rd Shift Customer Service Representative, Full or Part Time
- Eastlake, OH (21 miles from Independence, OH)
- 60+ days ago
- Eastlake, OH (21 miles from Independence, OH)
- 60+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
70182-LP Customer Service Associate II
- Brooklyn, OH (6 miles from Independence, OH)
- 60+ days ago
- Brooklyn, OH (6 miles from Independence, OH)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- South Euclid, OH (9 miles from Independence, OH)
- 60+ days ago
- South Euclid, OH (9 miles from Independence, OH)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Overnight 3rd Shift Customer Service Representative
- Copley, OH (20 miles from Independence, OH)
- 60+ days ago
- Copley, OH (20 miles from Independence, OH)
- 60+ days ago
Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Part Time
- Cuyahoga Falls, OH (19 miles from Independence, OH)
- 60+ days ago
- Cuyahoga Falls, OH (19 miles from Independence, OH)
- 60+ days ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Independence, OH
Moving to Independence, OH? Find some basic demographic data about Independence, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Independence, OH
Highest Education Level
Customer Services in Independence, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »