Customer Service Jobs in Hilliard, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 28 Jobs

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Columbus, OH (9 miles from Hilliard, OH)
  • 2 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Columbus, OH (9 miles from Hilliard, OH)
  • 3 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 3 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • New Albany, OH (19 miles from Hilliard, OH)
  • 3 days ago
  • New Albany, OH (19 miles from Hilliard, OH)
  • 3 days ago

service skills **Qualifications** + H.S. diploma/GED required + One (1) year or more in sales and/or customer service required **DOT Regulated:** No **Apply Here With Ryder Today** We want YOU to join...

Customer Service Representative (Remote)

  • Grove City, OH (11 miles from Hilliard, OH)
  • 3 days ago
  • Grove City, OH (11 miles from Hilliard, OH)
  • 3 days ago

experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) General knowledge of assigned area's products and customer service activities....

Remote Work

Loss Prevention Customer Service Associate II

  • Columbus, OH (9 miles from Hilliard, OH)
  • 4 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Shop Care Customer Service Representative (CSR)

  • Columbus, OH (9 miles from Hilliard, OH)
  • 4 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 4 days ago

The Shop Care CSR I is responsible for documenting and communicating pricing approval and denial information as part of the Safelite Solutions claims handling process established by the Insurance Carrier...

Remote Work

LP Customer Service Associate I

  • Columbus, OH (9 miles from Hilliard, OH)
  • 6 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 6 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Columbus, OH (9 miles from Hilliard, OH)
  • 8 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 8 days ago

Apply Description Customer Service position in small call center environment. Do you have Mad Customer Service Skills?...

Customer Service Representative

  • Columbus, OH (9 miles from Hilliard, OH)
  • 8 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 8 days ago

Infinity from Marvin is looking for a Customer Service Representative (CSR) to be the friendly, professional voice that guides our customers through their window and door replacement journey....

Customer Service Representative - Dublin Hiring Event

  • Dublin, OH (5 miles from Hilliard, OH)
  • 12 days ago
  • Dublin, OH (5 miles from Hilliard, OH)
  • 12 days ago

EXPERIENCE One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....

Customer Service Representative - Driving

  • Columbus, OH (9 miles from Hilliard, OH)
  • 12 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 12 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative(Banking need recent grad)

  • Columbus, OH (9 miles from Hilliard, OH)
  • 14 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 14 days ago

Preferred Qualifications: Previous customer service or call center experience, ideally in financial services. Strong communication and problem-solving skills....

Seasonal & Regular Customer Service Representative - Easton Town Center

  • Columbus, OH (9 miles from Hilliard, OH)
  • 16 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 16 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of transactions through a seamless and friendly...

Bilingual Customer Service Representative

  • Columbus, OH (9 miles from Hilliard, OH)
  • 18 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 18 days ago

We’re hiring bilingual Customer Service Representatives to support financial professionals and their clients throughout the application process salary: $19.49 - $19.5 per hour shift: First work hours...

Financial Customer Service Representative

  • Columbus, OH (9 miles from Hilliard, OH)
  • 23 days ago
  • Columbus, OH (9 miles from Hilliard, OH)
  • 23 days ago

Our client, a leading Fortune 100 insurance and financial service company headquartered in Columbus, OH, has multiple openings for Financial Customer Service Representatives!...

Demographic Data for Hilliard, OH

Moving to Hilliard, OH? Find some basic demographic data about Hilliard, OH below.


Local
National
64,607
1,398
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Hilliard, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hilliard, OH offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hilliard, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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