Customer Service Jobs in Highland Heights, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Cleveland, OH (12 miles from Highland Heights, OH)
- 14 days ago
- Cleveland, OH (12 miles from Highland Heights, OH)
- 14 days ago
service....
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (4 miles from Highland Heights, OH)
- 17 days ago
- Mayfield Hts, OH (4 miles from Highland Heights, OH)
- 17 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative - FT
- Cleveland, OH (12 miles from Highland Heights, OH)
- 18 days ago
- Cleveland, OH (12 miles from Highland Heights, OH)
- 18 days ago
service....
- Cleveland, OH (12 miles from Highland Heights, OH)
- 19 days ago
- Cleveland, OH (12 miles from Highland Heights, OH)
- 19 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Westlake, OH (24 miles from Highland Heights, OH)
- 26 days ago
- Westlake, OH (24 miles from Highland Heights, OH)
- 26 days ago
Customer Service Representative Location: Westlake, OH Work schedule: Monday- Friday, 8- 5 Type: Contract Overview Leading consumer goods company looking for an experienced Customer Service Representative...
Customer Service Representative
- Cleveland, OH (12 miles from Highland Heights, OH)
- 30+ days ago
- Cleveland, OH (12 miles from Highland Heights, OH)
- 30+ days ago
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- Brooklyn, OH (15 miles from Highland Heights, OH)
- 30+ days ago
- Brooklyn, OH (15 miles from Highland Heights, OH)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative I
- Cleveland, OH (12 miles from Highland Heights, OH)
- 45+ days ago
- Cleveland, OH (12 miles from Highland Heights, OH)
- 45+ days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Customer Service Representative (Onsite)
- Broadview Heights, OH (19 miles from Highland Heights, OH)
- 45+ days ago
- Broadview Heights, OH (19 miles from Highland Heights, OH)
- 45+ days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
Customer Service Representative
- Cleveland, OH (12 miles from Highland Heights, OH)
- 45+ days ago
- Cleveland, OH (12 miles from Highland Heights, OH)
- 45+ days ago
EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...
- Cleveland, OH (19 miles from Highland Heights, OH)
- 60+ days ago
- Cleveland, OH (19 miles from Highland Heights, OH)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- North Randall, OH (8 miles from Highland Heights, OH)
- 90+ days ago
- North Randall, OH (8 miles from Highland Heights, OH)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Eastlake, OH (7 miles from Highland Heights, OH)
- 90+ days ago
- Eastlake, OH (7 miles from Highland Heights, OH)
- 90+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
70182-LP Customer Service Associate II
- Brooklyn, OH (15 miles from Highland Heights, OH)
- 90+ days ago
- Brooklyn, OH (15 miles from Highland Heights, OH)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- South Euclid, OH (5 miles from Highland Heights, OH)
- 90+ days ago
- South Euclid, OH (5 miles from Highland Heights, OH)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Highland Heights, OH
Moving to Highland Heights, OH? Find some basic demographic data about Highland Heights, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Highland Heights, OH
Highest Education Level
Customer Services in Highland Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »