Customer Service Jobs in Groveport, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Whitehall, OH (9 miles from Groveport, OH)
- 6 hours ago
- Whitehall, OH (9 miles from Groveport, OH)
- 6 hours ago
Uses automed pay systems to research, analyze and resolve customer service issues....
Retail LP Customer Service Associate Uniformed
- Columbus, OH (19 miles from Groveport, OH)
- 1 day ago
- Columbus, OH (19 miles from Groveport, OH)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Columbus, OH (19 miles from Groveport, OH)
- 11 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 11 days ago
Your Opportunity Customer Service RepresentativeCheckSmart As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when they need...
- Columbus, OH (19 miles from Groveport, OH)
- 12 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 12 days ago
independent insurance agency is seeking a Personal Lines Account Manager to join its close-knit, client-centered team....
Insurance Customer Service Representative
- Columbus, OH (19 miles from Groveport, OH)
- 17 days ago
- Columbus, OH (19 miles from Groveport, OH)
- 17 days ago
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service Representative
- Columbus, OH (19 miles from Groveport, OH)
- 30+ days ago
- Columbus, OH (19 miles from Groveport, OH)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Retail Customer Service Associate
- Reynoldsburg, OH (10 miles from Groveport, OH)
- 45+ days ago
- Reynoldsburg, OH (10 miles from Groveport, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2675 Taylor Road Ext, Reynoldsburg...
Customer Service Representative
- Dublin, OH (22 miles from Groveport, OH)
- 45+ days ago
- Dublin, OH (22 miles from Groveport, OH)
- 45+ days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Remote Customer Service Representative
- Columbus, OH (19 miles from Groveport, OH)
- 90+ days ago
- Columbus, OH (19 miles from Groveport, OH)
- 90+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Columbus, OH (19 miles from Groveport, OH)
- 90+ days ago
- Columbus, OH (19 miles from Groveport, OH)
- 90+ days ago
Your Opportunity Customer Service Representative CheckSmart Columbus, OH As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative First Shift
- Hilliard, OH (19 miles from Groveport, OH)
- 90+ days ago
- Hilliard, OH (19 miles from Groveport, OH)
- 90+ days ago
Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...
Demographic Data for Groveport, OH
Moving to Groveport, OH? Find some basic demographic data about Groveport, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Groveport, OH
Highest Education Level
Customer Services in Groveport, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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