Customer Service Jobs in Grove City, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Medicare Pharmacy Contact Center
- Columbus, OH (17 miles from Grove City, OH)
- 1 day ago
- Columbus, OH (17 miles from Grove City, OH)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Columbus, OH (17 miles from Grove City, OH)
- 1 day ago
- Columbus, OH (17 miles from Grove City, OH)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Columbus, OH (17 miles from Grove City, OH)
- 3 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 3 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- New Albany, OH (22 miles from Grove City, OH)
- 3 days ago
- New Albany, OH (22 miles from Grove City, OH)
- 3 days ago
service skills **Qualifications** + H.S. diploma/GED required + One (1) year or more in sales and/or customer service required **DOT Regulated:** No **Apply Here With Ryder Today** We want YOU to join...
experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) General knowledge of assigned area's products and customer service activities....
Remote WorkLoss Prevention Customer Service Associate II
- Columbus, OH (17 miles from Grove City, OH)
- 4 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Shop Care Customer Service Representative (CSR)
- Columbus, OH (17 miles from Grove City, OH)
- 4 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 4 days ago
The Shop Care CSR I is responsible for documenting and communicating pricing approval and denial information as part of the Safelite Solutions claims handling process established by the Insurance Carrier...
Remote WorkLP Customer Service Associate I
- Columbus, OH (17 miles from Grove City, OH)
- 6 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Columbus, OH (17 miles from Grove City, OH)
- 7 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 7 days ago
Apply Description Customer Service position in small call center environment. Do you have Mad Customer Service Skills?...
Customer Service Representative
- Columbus, OH (17 miles from Grove City, OH)
- 8 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 8 days ago
Infinity from Marvin is looking for a Customer Service Representative (CSR) to be the friendly, professional voice that guides our customers through their window and door replacement journey....
Customer Service Representative - Dublin Hiring Event
- Dublin, OH (16 miles from Grove City, OH)
- 12 days ago
- Dublin, OH (16 miles from Grove City, OH)
- 12 days ago
EXPERIENCE One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
Customer Service Representative - Driving
- Columbus, OH (17 miles from Grove City, OH)
- 12 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 12 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative(Banking need recent grad)
- Columbus, OH (17 miles from Grove City, OH)
- 14 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 14 days ago
Preferred Qualifications: Previous customer service or call center experience, ideally in financial services. Strong communication and problem-solving skills....
Seasonal & Regular Customer Service Representative - Easton Town Center
- Columbus, OH (17 miles from Grove City, OH)
- 16 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 16 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of transactions through a seamless and friendly...
Bilingual Customer Service Representative
- Columbus, OH (17 miles from Grove City, OH)
- 18 days ago
- Columbus, OH (17 miles from Grove City, OH)
- 18 days ago
We’re hiring bilingual Customer Service Representatives to support financial professionals and their clients throughout the application process salary: $19.49 - $19.5 per hour shift: First work hours...
Demographic Data for Grove City, OH
Moving to Grove City, OH? Find some basic demographic data about Grove City, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grove City, OH
Highest Education Level
Customer Services in Grove City, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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