Customer Service Jobs in Gratis, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Vandalia, OH (22 miles from Gratis, OH)
- 10 days ago
- Vandalia, OH (22 miles from Gratis, OH)
- 10 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Associate
- Beavercreek, OH (24 miles from Gratis, OH)
- 2 days ago
- Beavercreek, OH (24 miles from Gratis, OH)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3446 Pentagon Blvd, Beavercreek,...
LP Customer Service Associate II
- Miamisburg, OH (13 miles from Gratis, OH)
- 8 days ago
- Miamisburg, OH (13 miles from Gratis, OH)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Bilingual (Spanish)
- Monroe, OH (16 miles from Gratis, OH)
- 11 days ago
- Monroe, OH (16 miles from Gratis, OH)
- 11 days ago
This position reports directly to the Customer Service Supervisor....
Customer Service Representative - Cosmetics
- Mason, OH (23 miles from Gratis, OH)
- 30+ days ago
- Mason, OH (23 miles from Gratis, OH)
- 30+ days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative
- Mason, OH (23 miles from Gratis, OH)
- 30+ days ago
- Mason, OH (23 miles from Gratis, OH)
- 30+ days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Life - Associate Customer Service Representative
- Fairfield, OH (15 miles from Gratis, OH)
- 45+ days ago
- Fairfield, OH (15 miles from Gratis, OH)
- 45+ days ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Accounting - Customer Service Representative
- Fairfield, OH (15 miles from Gratis, OH)
- 45+ days ago
- Fairfield, OH (15 miles from Gratis, OH)
- 45+ days ago
service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...
Customer Service Representative - PT
- Vandalia, OH (22 miles from Gratis, OH)
- 90+ days ago
- Vandalia, OH (22 miles from Gratis, OH)
- 90+ days ago
service....
Customer Service Representative - FT
- Vandalia, OH (22 miles from Gratis, OH)
- 90+ days ago
- Vandalia, OH (22 miles from Gratis, OH)
- 90+ days ago
service....
Demographic Data for Gratis, OH
Moving to Gratis, OH? Find some basic demographic data about Gratis, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gratis, OH
Highest Education Level
Customer Services in Gratis, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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