Customer Service Jobs in Gratis, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Customer Service Representative

  • Vandalia, OH (22 miles from Gratis, OH)
  • 10 days ago
  • Vandalia, OH (22 miles from Gratis, OH)
  • 10 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Retail Customer Service Associate

  • Beavercreek, OH (24 miles from Gratis, OH)
  • 2 days ago
  • Beavercreek, OH (24 miles from Gratis, OH)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3446 Pentagon Blvd, Beavercreek,...

LP Customer Service Associate II

  • Miamisburg, OH (13 miles from Gratis, OH)
  • 8 days ago
  • Miamisburg, OH (13 miles from Gratis, OH)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative Bilingual (Spanish)

  • Monroe, OH (16 miles from Gratis, OH)
  • 11 days ago
  • Monroe, OH (16 miles from Gratis, OH)
  • 11 days ago

This position reports directly to the Customer Service Supervisor....

Customer Service Representative - Cosmetics

  • Mason, OH (23 miles from Gratis, OH)
  • 30+ days ago
  • Mason, OH (23 miles from Gratis, OH)
  • 30+ days ago

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Customer Service Representative

  • Mason, OH (23 miles from Gratis, OH)
  • 30+ days ago
  • Mason, OH (23 miles from Gratis, OH)
  • 30+ days ago

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Life - Associate Customer Service Representative

  • Fairfield, OH (15 miles from Gratis, OH)
  • 45+ days ago
  • Fairfield, OH (15 miles from Gratis, OH)
  • 45+ days ago

Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...

Accounting - Customer Service Representative

  • Fairfield, OH (15 miles from Gratis, OH)
  • 45+ days ago
  • Fairfield, OH (15 miles from Gratis, OH)
  • 45+ days ago

service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...

Customer Service Representative - PT

  • Vandalia, OH (22 miles from Gratis, OH)
  • 90+ days ago
  • Vandalia, OH (22 miles from Gratis, OH)
  • 90+ days ago

service....

Customer Service Representative - FT

  • Vandalia, OH (22 miles from Gratis, OH)
  • 90+ days ago
  • Vandalia, OH (22 miles from Gratis, OH)
  • 90+ days ago

service....

Demographic Data for Gratis, OH

Moving to Gratis, OH? Find some basic demographic data about Gratis, OH below.


Local
National
830
13
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Gratis, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Gratis, OH offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gratis, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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