Customer Service Jobs in Germantown, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Fairfield, OH (19 miles from Germantown, OH)
- 30+ days ago
- Fairfield, OH (19 miles from Germantown, OH)
- 30+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Huber Heights, OH (18 miles from Germantown, OH)
- 9 days ago
- Huber Heights, OH (18 miles from Germantown, OH)
- 9 days ago
Position Description: The Customer Service Representative acts as the liaison between the customer and the company....
Customer Service Representative - Cosmetics
- Mason, OH (24 miles from Germantown, OH)
- 14 days ago
- Mason, OH (24 miles from Germantown, OH)
- 14 days ago
Working for our team, you can truly make a difference.The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers...
Customer Service Representative
- Mason, OH (24 miles from Germantown, OH)
- 16 days ago
- Mason, OH (24 miles from Germantown, OH)
- 16 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative
- Beavercreek, OH (19 miles from Germantown, OH)
- 24 days ago
- Beavercreek, OH (19 miles from Germantown, OH)
- 24 days ago
Possess telephone charisma and excellent communication and customer service skills. Must demonstrate a friendly helpful manner and individual responsibility and accountability. Qualifications...
Life - Associate Customer Service Representative
- Fairfield, OH (19 miles from Germantown, OH)
- 26 days ago
- Fairfield, OH (19 miles from Germantown, OH)
- 26 days ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Retail Customer Service Associate
- Washington Township, OH (13 miles from Germantown, OH)
- 27 days ago
- Washington Township, OH (13 miles from Germantown, OH)
- 27 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Accounting - Customer Service Representative
- Fairfield, OH (19 miles from Germantown, OH)
- 28 days ago
- Fairfield, OH (19 miles from Germantown, OH)
- 28 days ago
service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...
Retail Customer Service Associate
- Washington Township, OH (15 miles from Germantown, OH)
- 30+ days ago
- Washington Township, OH (15 miles from Germantown, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Customer Service Representative - PT
- Vandalia, OH (16 miles from Germantown, OH)
- 90+ days ago
- Vandalia, OH (16 miles from Germantown, OH)
- 90+ days ago
service....
Customer Service Representative - FT
- Vandalia, OH (16 miles from Germantown, OH)
- 90+ days ago
- Vandalia, OH (16 miles from Germantown, OH)
- 90+ days ago
service....
- Fairfield, OH (19 miles from Germantown, OH)
- 90+ days ago
- Fairfield, OH (19 miles from Germantown, OH)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Germantown, OH
Moving to Germantown, OH? Find some basic demographic data about Germantown, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Germantown, OH
Highest Education Level
Customer Services in Germantown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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