Customer Service Jobs in Galena, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Reynoldsburg, OH (18 miles from Galena, OH)
- 9 days ago
- Reynoldsburg, OH (18 miles from Galena, OH)
- 9 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Showroom Customer Service Representative
- Westerville, OH (6 miles from Galena, OH)
- 1 day ago
- Westerville, OH (6 miles from Galena, OH)
- 1 day ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Dublin, OH (15 miles from Galena, OH)
- 3 days ago
- Dublin, OH (15 miles from Galena, OH)
- 3 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Customer Service Representative
- Columbus, OH (10 miles from Galena, OH)
- 4 days ago
- Columbus, OH (10 miles from Galena, OH)
- 4 days ago
Customer Service Representative **Job Description Summary** The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...
Customer Service Representative in New Albany, OH
- New Albany, OH (9 miles from Galena, OH)
- 5 days ago
- New Albany, OH (9 miles from Galena, OH)
- 5 days ago
Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....
Customer Service Representative- New Albany Hiring Event
- New Albany, OH (9 miles from Galena, OH)
- 5 days ago
- New Albany, OH (9 miles from Galena, OH)
- 5 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
GAP Claims Customer Service Representative
- Westerville, OH (6 miles from Galena, OH)
- 5 days ago
- Westerville, OH (6 miles from Galena, OH)
- 5 days ago
Essential Duties and Responsibilities The GAP Claims Customer Service Representative will receive ACD Calls from customers, dealers, lenders, and any other parties pertaining to GAP Claims....
Customer Service Representative I
- Etna, OH (20 miles from Galena, OH)
- 9 days ago
- Etna, OH (20 miles from Galena, OH)
- 9 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required....
Retail Loss Prevention Customer Service Associate II
- Columbus, OH (10 miles from Galena, OH)
- 10 days ago
- Columbus, OH (10 miles from Galena, OH)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Columbus, OH (10 miles from Galena, OH)
- 12 days ago
- Columbus, OH (10 miles from Galena, OH)
- 12 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Medical Equipment Customer Service Representative
- Columbus, OH (10 miles from Galena, OH)
- 13 days ago
- Columbus, OH (10 miles from Galena, OH)
- 13 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Cosmetics
- Columbus, OH (10 miles from Galena, OH)
- 13 days ago
- Columbus, OH (10 miles from Galena, OH)
- 13 days ago
Primary contact for customers, assuring superior customer service levels are met and exceeded....
Customer Service Representative - PT
- Columbus, OH (10 miles from Galena, OH)
- 13 days ago
- Columbus, OH (10 miles from Galena, OH)
- 13 days ago
service....
Sr Customer Service Representative (Pacific Time Zone)
- Columbus, OH (10 miles from Galena, OH)
- 13 days ago
- Columbus, OH (10 miles from Galena, OH)
- 13 days ago
We are seeking an experienced and dedicated Senior Customer Service Representative to join our team....
Remote WorkCUSTOMER SERVICE REPRESENTATIVE (Part-Time)
- Delaware, OH (11 miles from Galena, OH)
- 13 days ago
- Delaware, OH (11 miles from Galena, OH)
- 13 days ago
Description Provides prompt, tactful, friendly, courteous and efficient customer service in the processing of bank transactions....
Demographic Data for Galena, OH
Moving to Galena, OH? Find some basic demographic data about Galena, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Galena, OH
Highest Education Level
Customer Services in Galena, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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