Customer Service Jobs in Fairfield, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Cincinnati, OH (18 miles from Fairfield, OH)
- 9 days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 9 days ago
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Retail Loss Prevention Customer Service Associate II
- Miamisburg, OH (18 miles from Fairfield, OH)
- 12 days ago
- Miamisburg, OH (18 miles from Fairfield, OH)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Inbound Customer Service Representative
- Milford, OH (23 miles from Fairfield, OH)
- 20 days ago
- Milford, OH (23 miles from Fairfield, OH)
- 20 days ago
The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement...
Customer Service Representative / Warehouse Worker
- Cincinnati, OH (18 miles from Fairfield, OH)
- 20 days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 20 days ago
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Customer Service Associate - Weekend Availability
- West Chester, OH (7 miles from Fairfield, OH)
- 60+ days ago
- West Chester, OH (7 miles from Fairfield, OH)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative- Entry Level
- Wilder, KY (24 miles from Fairfield, OH)
- 60+ days ago
- Wilder, KY (24 miles from Fairfield, OH)
- 60+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Rep(01444) - 102 Pavillion Parkway
- Fort Thomas, KY (22 miles from Fairfield, OH)
- 90+ days ago
- Fort Thomas, KY (22 miles from Fairfield, OH)
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....
Customer Service Rep(02148) - 7569 Bridgetown Rd
- Cincinnati, OH (18 miles from Fairfield, OH)
- 90+ days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....
Customer Service Representative
- Cincinnati, OH (18 miles from Fairfield, OH)
- 30+ days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 30+ days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Cincinnati, OH (18 miles from Fairfield, OH)
- 30+ days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 30+ days ago
OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....
Customer Service Representative I
- West Chester, OH (7 miles from Fairfield, OH)
- 30+ days ago
- West Chester, OH (7 miles from Fairfield, OH)
- 30+ days ago
Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...
Retail Customer Service Associate
- Springdale, OH (9 miles from Fairfield, OH)
- 30+ days ago
- Springdale, OH (9 miles from Fairfield, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Cincinnati, OH (18 miles from Fairfield, OH)
- 60+ days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Overview Element has an opportunity for a Customer Service Representative (CSR) in our Cincinnati medical device testing laboratory, primarily responsible for supporting business development requests...
Demographic Data for Fairfield, OH
Moving to Fairfield, OH? Find some basic demographic data about Fairfield, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fairfield, OH
Highest Education Level
Customer Services in Fairfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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