Customer Service Jobs in Euclid, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Customer Service Representative - PT

Cleveland, OH (10 miles from Euclid, OH)
45+ days ago

Cleveland, OH (10 miles from Euclid, OH)
45+ days ago

service....

Retail Customer Service Representative/Cashier

Mayfield Hts, OH (5 miles from Euclid, OH)
30+ days ago

Mayfield Hts, OH (5 miles from Euclid, OH)
30+ days ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

Parma Heights, OH (18 miles from Euclid, OH)
90+ days ago

Parma Heights, OH (18 miles from Euclid, OH)
90+ days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Retail Loss Prevention Customer Service Associate I

Warrensville Heights, OH (6 miles from Euclid, OH)
16 hours ago

Warrensville Heights, OH (6 miles from Euclid, OH)
16 hours ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)

Cleveland, OH (10 miles from Euclid, OH)
2 days ago

Cleveland, OH (10 miles from Euclid, OH)
2 days ago

Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service....

Customer Service Representative

Cleveland, OH (10 miles from Euclid, OH)
11 days ago

Cleveland, OH (10 miles from Euclid, OH)
11 days ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Representative

Brooklyn, OH (14 miles from Euclid, OH)
13 days ago

Brooklyn, OH (14 miles from Euclid, OH)
13 days ago

Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...

Customer Service Representative I

Cleveland, OH (10 miles from Euclid, OH)
18 days ago

Cleveland, OH (10 miles from Euclid, OH)
18 days ago

As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....

Customer Service Representative (Onsite)

Broadview Heights, OH (19 miles from Euclid, OH)
22 days ago

Broadview Heights, OH (19 miles from Euclid, OH)
22 days ago

Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...

Customer Service Representative

Cleveland, OH (10 miles from Euclid, OH)
22 days ago

Cleveland, OH (10 miles from Euclid, OH)
22 days ago

EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...

Retail Customer Service Associate

Oakwood Village, OH (12 miles from Euclid, OH)
23 days ago

Oakwood Village, OH (12 miles from Euclid, OH)
23 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 23300 Broadway Ave, Oakwood Village...

Retail Customer Service Associate

Mentor, OH (12 miles from Euclid, OH)
23 days ago

Mentor, OH (12 miles from Euclid, OH)
23 days ago

Customer Service Representative, Shuttle Operations

Cleveland, OH (10 miles from Euclid, OH)
27 days ago

Cleveland, OH (10 miles from Euclid, OH)
27 days ago

Responsibilities Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers....

Customer Service Representative

Mayfield Heights, OH (5 miles from Euclid, OH)
30+ days ago

Mayfield Heights, OH (5 miles from Euclid, OH)
30+ days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Retail Loss Prevention Customer Service Associate l

Warrensville Heights, OH (6 miles from Euclid, OH)
30+ days ago

Warrensville Heights, OH (6 miles from Euclid, OH)
30+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

View all 25 jobs

Demographic Data for Euclid, OH

Moving to Euclid, OH? Find some basic demographic data about Euclid, OH below.

Median Age

Average Household Income

Home Value vs Household Income in Euclid, OH

Local

National

Total Population

42,677

Number of Businesses

591

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Euclid, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Euclid, OH offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Euclid, OH

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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