Customer Service Jobs in Covington, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Vandalia, OH (17 miles from Covington, OH)
- 10 days ago
- Vandalia, OH (17 miles from Covington, OH)
- 10 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Associate
- Dayton, OH (22 miles from Covington, OH)
- 4 days ago
- Dayton, OH (22 miles from Covington, OH)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6955 Miller Ln, Dayton, OH 45414...
Customer Service Representative
- Dayton, OH (22 miles from Covington, OH)
- 13 days ago
- Dayton, OH (22 miles from Covington, OH)
- 13 days ago
What Do IAA Customer Service Reps Do?...
Customer Service Representative
- Sidney, OH (13 miles from Covington, OH)
- 16 days ago
- Sidney, OH (13 miles from Covington, OH)
- 16 days ago
Job Purpose and Impact The Customer Service Representative will execute a limited scale of customer service activities for a single site team....
Customer Service Representative
- Dayton, OH (22 miles from Covington, OH)
- 20 days ago
- Dayton, OH (22 miles from Covington, OH)
- 20 days ago
A DAY IN THE LIFE OF A CALL CENTER REPRESENATATIVE What I Do As A Customer Experience Specialist ( The Customer Service Representative provides excellent customer service by answering phones, scheduling...
Customer Service Representative - Cosmetics
- Dayton, OH (22 miles from Covington, OH)
- 21 days ago
- Dayton, OH (22 miles from Covington, OH)
- 21 days ago
The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...
Customer Service Representative I
- Troy, OH (10 miles from Covington, OH)
- 21 days ago
- Troy, OH (10 miles from Covington, OH)
- 21 days ago
Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Dayton, OH (22 miles from Covington, OH)
- 26 days ago
- Dayton, OH (22 miles from Covington, OH)
- 26 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Huber Heights, OH (22 miles from Covington, OH)
- 30+ days ago
- Huber Heights, OH (22 miles from Covington, OH)
- 30+ days ago
Position Description: The Customer Service Representative acts as the liaison between the customer and the company....
Customer Service Representative
- Dayton, OH (22 miles from Covington, OH)
- 60+ days ago
- Dayton, OH (22 miles from Covington, OH)
- 60+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative - PT
- Vandalia, OH (17 miles from Covington, OH)
- 90+ days ago
- Vandalia, OH (17 miles from Covington, OH)
- 90+ days ago
service....
Customer Service Representative - FT
- Vandalia, OH (17 miles from Covington, OH)
- 90+ days ago
- Vandalia, OH (17 miles from Covington, OH)
- 90+ days ago
service....
Demographic Data for Covington, OH
Moving to Covington, OH? Find some basic demographic data about Covington, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Covington, OH
Highest Education Level
Customer Services in Covington, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »