Customer Service Jobs in Copley, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Cleveland, OH (24 miles from Copley, OH)
- 19 hours ago
- Cleveland, OH (24 miles from Copley, OH)
- 19 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Berea, OH (21 miles from Copley, OH)
- 2 days ago
- Berea, OH (21 miles from Copley, OH)
- 2 days ago
service and support....
Customer Service Representative I
- Independence, OH (20 miles from Copley, OH)
- 6 days ago
- Independence, OH (20 miles from Copley, OH)
- 6 days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Customer Service Representative
- Canton, OH (24 miles from Copley, OH)
- 14 days ago
- Canton, OH (24 miles from Copley, OH)
- 14 days ago
Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Customer Service Representative
- Garfield Heights, OH (24 miles from Copley, OH)
- 19 days ago
- Garfield Heights, OH (24 miles from Copley, OH)
- 19 days ago
Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...
Customer Service Representative
- Ravenna, OH (24 miles from Copley, OH)
- 30+ days ago
- Ravenna, OH (24 miles from Copley, OH)
- 30+ days ago
Wastequip Customer Service Representative in Ravanna , Ohio Description Pay range: $17.50 - $21.00 DOEKey Responsibilities: Respond promptly and effectively to all customer inquiries, including price...
Customer Service Representative
- Canton, OH (24 miles from Copley, OH)
- 30+ days ago
- Canton, OH (24 miles from Copley, OH)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Associate - Morning Shift
- Macedonia, OH (16 miles from Copley, OH)
- 45+ days ago
- Macedonia, OH (16 miles from Copley, OH)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
70182-LP Customer Service Associate II
- Brooklyn, OH (23 miles from Copley, OH)
- 60+ days ago
- Brooklyn, OH (23 miles from Copley, OH)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Part Time
- Cuyahoga Falls, OH (9 miles from Copley, OH)
- 60+ days ago
- Cuyahoga Falls, OH (9 miles from Copley, OH)
- 60+ days ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Parma Heights, OH (21 miles from Copley, OH)
- 60+ days ago
- Parma Heights, OH (21 miles from Copley, OH)
- 60+ days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
- Brunswick, OH (13 miles from Copley, OH)
- 90+ days ago
- Brunswick, OH (13 miles from Copley, OH)
- 90+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cuyahoga Falls, OH (9 miles from Copley, OH)
- 90+ days ago
- Cuyahoga Falls, OH (9 miles from Copley, OH)
- 90+ days ago
Store 4705402: 310 Tallmadge Rd, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Brecksville, OH (14 miles from Copley, OH)
- 90+ days ago
- Brecksville, OH (14 miles from Copley, OH)
- 90+ days ago
The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone....
Demographic Data for Copley, OH
Moving to Copley, OH? Find some basic demographic data about Copley, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Copley, OH
Highest Education Level
Customer Services in Copley, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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