Customer Service Jobs in Columbus, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Representative 12:30pm-9pm EST ($21.50)

  • Columbus, OH
  • 4 days ago
  • Columbus, OH
  • 4 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Lockbourne, OH (19 miles from Columbus, OH)
  • 5 days ago
  • Lockbourne, OH (19 miles from Columbus, OH)
  • 5 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #INDexempt #LI-RK Job Category: Customer Service Compensation...

Customer Service Representative

  • Columbus, OH
  • 7 days ago
  • Columbus, OH
  • 7 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Financial Customer Service Rep

  • Columbus, OH
  • 12 days ago
  • Columbus, OH
  • 12 days ago

If you have a passion for customer service, an eye for detail, and experience in the financial services or insurance industry, we encourage you to apply!...

Medical Equipment Customer Service Representative

  • Gahanna, OH (8 miles from Columbus, OH)
  • 14 days ago
  • Gahanna, OH (8 miles from Columbus, OH)
  • 14 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Delaware, OH (13 miles from Columbus, OH)
  • 14 days ago
  • Delaware, OH (13 miles from Columbus, OH)
  • 14 days ago

OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....

Retail LP Customer Service Associate Uniformed

  • Gahanna, OH (8 miles from Columbus, OH)
  • 14 days ago
  • Gahanna, OH (8 miles from Columbus, OH)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Reynoldsburg, OH (16 miles from Columbus, OH)
  • 16 days ago
  • Reynoldsburg, OH (16 miles from Columbus, OH)
  • 16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2675 Taylor Road Ext, Reynoldsburg...

Retail Customer Service Representative/Cashier

  • Columbus, OH
  • 18 days ago
  • Columbus, OH
  • 18 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Representative

  • Dublin, OH (6 miles from Columbus, OH)
  • 24 days ago
  • Dublin, OH (6 miles from Columbus, OH)
  • 24 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Representative

  • Columbus, OH
  • 30+ days ago
  • Columbus, OH
  • 30+ days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Remote Customer Service Representative

  • Columbus, OH
  • 60+ days ago
  • Columbus, OH
  • 60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Columbus, OH
  • 90+ days ago
  • Columbus, OH
  • 90+ days ago

Your Opportunity Customer Service Representative CheckSmart Columbus, OH As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative I

  • Columbus, OH
  • 90+ days ago
  • Columbus, OH
  • 90+ days ago

QUALIFICATIONS Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....

Customer Service Representative First Shift

  • Hilliard, OH (9 miles from Columbus, OH)
  • 90+ days ago
  • Hilliard, OH (9 miles from Columbus, OH)
  • 90+ days ago

Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...

Demographic Data for Columbus, OH

Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.


Local
National
873,331
21,373
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Columbus, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Columbus, OH offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Columbus, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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