Customer Service Jobs in Columbus, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Marysville, OH (21 miles from Columbus, OH)
- 10 days ago
- Marysville, OH (21 miles from Columbus, OH)
- 10 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
If you have a passion for customer service, an eye for detail, and experience in the financial services or insurance industry, we encourage you to apply!...
Customer Service Representative - Express Scripts -Remote
- Columbus, OH
- 19 hours ago
- Columbus, OH
- 19 hours ago
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service....
Remote WorkCustomer Service Representative **Sr....
Remote WorkMedical Equipment Customer Service Representative
- Gahanna, OH (8 miles from Columbus, OH)
- 1 day ago
- Gahanna, OH (8 miles from Columbus, OH)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Delaware, OH (13 miles from Columbus, OH)
- 1 day ago
- Delaware, OH (13 miles from Columbus, OH)
- 1 day ago
OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....
Customer Service Representative in New Albany, OH
- New Albany, OH (10 miles from Columbus, OH)
- 2 days ago
- New Albany, OH (10 miles from Columbus, OH)
- 2 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#INDexempt #FB Job Category: Customer Service Compensation...
Retail LP Customer Service Associate Uniformed
- Gahanna, OH (8 miles from Columbus, OH)
- 2 days ago
- Gahanna, OH (8 miles from Columbus, OH)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 4 days ago
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2675 Taylor Road Ext, Reynoldsburg...
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative
- Dublin, OH (6 miles from Columbus, OH)
- 11 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 11 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Customer Service Representative- New Albany Hiring Event
- New Albany, OH (10 miles from Columbus, OH)
- 13 days ago
- New Albany, OH (10 miles from Columbus, OH)
- 13 days ago
Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....
GAP Claims Customer Service Representative
- Westerville, OH (6 miles from Columbus, OH)
- 13 days ago
- Westerville, OH (6 miles from Columbus, OH)
- 13 days ago
Essential Duties and Responsibilities The GAP Claims Customer Service Representative will receive ACD Calls from customers, dealers, lenders, and any other parties pertaining to GAP Claims....
Customer Service Rep (Call Center- REMOTE)
- Grove City, OH (17 miles from Columbus, OH)
- 19 days ago
- Grove City, OH (17 miles from Columbus, OH)
- 19 days ago
High School Diploma or GED or equivalent experience. 1 or more years of customer service experience working...
Remote WorkUses customer service threshold framework to make financial decisions to resolve member issues....
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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