Customer Service Jobs in Columbus, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed P&C Customer Service Representative
- Liberty Mutual Insurance
- Columbus, OH
- 6 days ago
- Liberty Mutual Insurance
- Columbus, OH
- 6 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkWhat You'll Do: Primary contact for customers, assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, quoting and orders....
Skills You Bring : MINIMUM SKILLS AND REQUIREMENTS include the following: Proven working experience in customer service. 2-5 years of customer service or relevant experience and High School Diploma...
service....
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Customer Service Representative
- London, OH (24 miles from Columbus, OH)
- 2 days ago
- London, OH (24 miles from Columbus, OH)
- 2 days ago
At OneMain, Customer Service Representatives empower customers understanding customer needs and providing solutions....
We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives in Columbus, Ohio....
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and...
Retail Customer Service Associate
- Dublin, OH (6 miles from Columbus, OH)
- 6 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5870 Sawmill Rd, Dublin, OH 43017...
Customer Service Representative
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 11 days ago
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 11 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Medicare Customer Service Rep II
- Grove City, OH (17 miles from Columbus, OH)
- 14 days ago
- Grove City, OH (17 miles from Columbus, OH)
- 14 days ago
service experience working with health insurance and/or Medicare/DME claims.1 or more years of customer service experience with direct contact with customers via telephonePreferred Qualifications1...
Representative, Customer Service - Insurance Verification
- Columbus, OH
- 14 days ago
- Columbus, OH
- 14 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Grove City, OH (17 miles from Columbus, OH)
- 25 days ago
- Grove City, OH (17 miles from Columbus, OH)
- 25 days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Retail Loss Prevention Customer Service Associate II
- Columbus, OH
- 29 days ago
- Columbus, OH
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Dublin, OH (6 miles from Columbus, OH)
- 29 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 29 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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