Customer Service Jobs in Columbus, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Columbus, OH
- 4 days ago
- Columbus, OH
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Lockbourne, OH (19 miles from Columbus, OH)
- 5 days ago
- Lockbourne, OH (19 miles from Columbus, OH)
- 5 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #INDexempt #LI-RK Job Category: Customer Service Compensation...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
If you have a passion for customer service, an eye for detail, and experience in the financial services or insurance industry, we encourage you to apply!...
Medical Equipment Customer Service Representative
- Gahanna, OH (8 miles from Columbus, OH)
- 14 days ago
- Gahanna, OH (8 miles from Columbus, OH)
- 14 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Delaware, OH (13 miles from Columbus, OH)
- 14 days ago
- Delaware, OH (13 miles from Columbus, OH)
- 14 days ago
OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for life's essentials....
Retail LP Customer Service Associate Uniformed
- Gahanna, OH (8 miles from Columbus, OH)
- 14 days ago
- Gahanna, OH (8 miles from Columbus, OH)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 16 days ago
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2675 Taylor Road Ext, Reynoldsburg...
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative
- Dublin, OH (6 miles from Columbus, OH)
- 24 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 24 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkYour Opportunity Customer Service Representative CheckSmart Columbus, OH As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
QUALIFICATIONS Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....
Customer Service Representative First Shift
- Hilliard, OH (9 miles from Columbus, OH)
- 90+ days ago
- Hilliard, OH (9 miles from Columbus, OH)
- 90+ days ago
Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »