Customer Service Jobs in Cleves, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Covington, KY
- Covington, KY (14 miles from Cleves, OH)
- 17 hours ago
- Covington, KY (14 miles from Cleves, OH)
- 17 hours ago
The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative
- Cincinnati, OH (14 miles from Cleves, OH)
- 2 days ago
- Cincinnati, OH (14 miles from Cleves, OH)
- 2 days ago
Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
Customer Service Representative - PT
- Hebron, KY (8 miles from Cleves, OH)
- 2 days ago
- Hebron, KY (8 miles from Cleves, OH)
- 2 days ago
service....
Customer Service Representative II
- Cincinnati, OH (14 miles from Cleves, OH)
- 3 days ago
- Cincinnati, OH (14 miles from Cleves, OH)
- 3 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative, Medicare Pharmacy
- Covington, KY (14 miles from Cleves, OH)
- 5 days ago
- Covington, KY (14 miles from Cleves, OH)
- 5 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
BMV Lead Customer Service Representative 2
- Brookville, IN (17 miles from Cleves, OH)
- 6 days ago
- Brookville, IN (17 miles from Cleves, OH)
- 6 days ago
Substitute for Customer Service Representatives as needed. Assist with daily opening and closing procedures....
Customer Service Representatives - Starting at $20/hourly
- Erlanger, KY (15 miles from Cleves, OH)
- 11 days ago
- Erlanger, KY (15 miles from Cleves, OH)
- 11 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
BMV Customer Service Representative
- Lawrenceburg, IN (9 miles from Cleves, OH)
- 12 days ago
- Lawrenceburg, IN (9 miles from Cleves, OH)
- 12 days ago
In this role youll provide timely and accurate customer service....
Customer Service Representative
- Cincinnati, OH (14 miles from Cleves, OH)
- 14 days ago
- Cincinnati, OH (14 miles from Cleves, OH)
- 14 days ago
Customer Service Representative – Blue Ash OH Full-Time Company: CareStar, Inc....
Bilingual Senior Customer Service Representative
- Cincinnati, OH (14 miles from Cleves, OH)
- 17 days ago
- Cincinnati, OH (14 miles from Cleves, OH)
- 17 days ago
The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....
Loss Prevention Customer Service Associate
- Cincinnati, OH (14 miles from Cleves, OH)
- 18 days ago
- Cincinnati, OH (14 miles from Cleves, OH)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Hebron, KY (8 miles from Cleves, OH)
- 23 days ago
- Hebron, KY (8 miles from Cleves, OH)
- 23 days ago
Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...
Customer Service Representative- Entry Level
- Wilder, KY (16 miles from Cleves, OH)
- 27 days ago
- Wilder, KY (16 miles from Cleves, OH)
- 27 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative- Part Time
- Cincinnati, OH (14 miles from Cleves, OH)
- 30+ days ago
- Cincinnati, OH (14 miles from Cleves, OH)
- 30+ days ago
CareStar, Inc. is currently seeking a Customer Services Representative in the Administrative Department....
Life - Associate Customer Service Representative
- Fairfield, OH (19 miles from Cleves, OH)
- 30+ days ago
- Fairfield, OH (19 miles from Cleves, OH)
- 30+ days ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Demographic Data for Cleves, OH
Moving to Cleves, OH? Find some basic demographic data about Cleves, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cleves, OH
Highest Education Level
Customer Services in Cleves, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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