Customer Service Jobs in Cleveland, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Fairlawn, OH (23 miles from Cleveland, OH)
- 10 hours ago
- Fairlawn, OH (23 miles from Cleveland, OH)
- 10 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position....
Customer Service Representative
- Lorain, OH (24 miles from Cleveland, OH)
- 12 days ago
- Lorain, OH (24 miles from Cleveland, OH)
- 12 days ago
What Do IAA Customer Service Reps Do?...
service....
/23191/8cbfc248-9784-44a5-ac24-cb67cf0218a5.png&z=8&s=INS&ih_t=7%2F9%2F2025+6%3A52%3A13+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-portfolio&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (11 miles from Cleveland, OH)
- 23 days ago
- Mayfield Hts, OH (11 miles from Cleveland, OH)
- 23 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
service....
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Westlake, OH (12 miles from Cleveland, OH)
- 30+ days ago
- Westlake, OH (12 miles from Cleveland, OH)
- 30+ days ago
Customer Service Representative Location: Westlake, OH Work schedule: Monday- Friday, 8- 5 Type: Contract Overview Leading consumer goods company looking for an experienced Customer Service Representative...
Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)
- Cleveland, OH
- 30+ days ago
- Cleveland, OH
- 30+ days ago
Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service....
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- Brooklyn, OH (4 miles from Cleveland, OH)
- 45+ days ago
- Brooklyn, OH (4 miles from Cleveland, OH)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Customer Service Representative (Onsite)
- Broadview Heights, OH (12 miles from Cleveland, OH)
- 45+ days ago
- Broadview Heights, OH (12 miles from Cleveland, OH)
- 45+ days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
EXACTA Land Surveyors, is one of the nations premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia,...
- Cleveland, OH (8 miles from Cleveland, OH)
- 60+ days ago
- Cleveland, OH (8 miles from Cleveland, OH)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cleveland, OH
Highest Education Level
Customer Services in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »