Customer Service Jobs in Cleveland Heights, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Chardon, OH (21 miles from Cleveland Heights, OH)
- 12 hours ago
- Chardon, OH (21 miles from Cleveland Heights, OH)
- 12 hours ago
Ready to make an impact with exceptional customer service?...
Customer Service Representative
- Cleveland, OH (4 miles from Cleveland Heights, OH)
- 6 days ago
- Cleveland, OH (4 miles from Cleveland Heights, OH)
- 6 days ago
Description EXACTA Land Surveyors, is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey,...
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Stow, OH (24 miles from Cleveland Heights, OH)
- 7 days ago
- Stow, OH (24 miles from Cleveland Heights, OH)
- 7 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Insurance Customer Service in Westlake,OH,US
- Westlake, OH (17 miles from Cleveland Heights, OH)
- 11 days ago
- Westlake, OH (17 miles from Cleveland Heights, OH)
- 11 days ago
Role Description This is a full-time hybrid role with 60% in office for an Insurance Customer Service Representative located in Westlake, OH, with some work-from-home opportunities....
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Retail Customer Service Associate
- Fairlawn, OH (24 miles from Cleveland Heights, OH)
- 17 days ago
- Fairlawn, OH (24 miles from Cleveland Heights, OH)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
On Site Bilingual Customer Service Representative
- Stow, OH (24 miles from Cleveland Heights, OH)
- 29 days ago
- Stow, OH (24 miles from Cleveland Heights, OH)
- 29 days ago
On Site Bilingual Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on Stow, Ohiopass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (6 miles from Cleveland Heights, OH)
- 30+ days ago
- Mayfield Hts, OH (6 miles from Cleveland Heights, OH)
- 30+ days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative, Medicare Pharmacy
- Cleveland, OH (4 miles from Cleveland Heights, OH)
- 30+ days ago
- Cleveland, OH (4 miles from Cleveland Heights, OH)
- 30+ days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative (Onsite)
- Broadview Heights, OH (13 miles from Cleveland Heights, OH)
- 60+ days ago
- Broadview Heights, OH (13 miles from Cleveland Heights, OH)
- 60+ days ago
Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...
- Cleveland, OH (12 miles from Cleveland Heights, OH)
- 60+ days ago
- Cleveland, OH (12 miles from Cleveland Heights, OH)
- 60+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Eastlake, OH (13 miles from Cleveland Heights, OH)
- 90+ days ago
- Eastlake, OH (13 miles from Cleveland Heights, OH)
- 90+ days ago
Store 4705712: 35779 Vine St, Eastlake, Ohio 44094 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
70182-LP Customer Service Associate II
- Brooklyn, OH (8 miles from Cleveland Heights, OH)
- 90+ days ago
- Brooklyn, OH (8 miles from Cleveland Heights, OH)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- South Euclid, OH (2 miles from Cleveland Heights, OH)
- 90+ days ago
- South Euclid, OH (2 miles from Cleveland Heights, OH)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Cleveland Heights, OH
Moving to Cleveland Heights, OH? Find some basic demographic data about Cleveland Heights, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cleveland Heights, OH
Highest Education Level
Customer Services in Cleveland Heights, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Flexibility
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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