Customer Service Jobs in Cincinnati, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Fairfield, OH (18 miles from Cincinnati, OH)
- 30+ days ago
- Fairfield, OH (18 miles from Cincinnati, OH)
- 30+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative, Medicare Pharmacy Contact Center
- Cincinnati, OH
- 1 day ago
- Cincinnati, OH
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Bilingual Senior Customer Service Representative
- Cincinnati, OH
- 2 days ago
- Cincinnati, OH
- 2 days ago
The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Infinity from Marvin is looking for a Customer Service Representative (CSR) to be the friendly, professional voice that guides our customers through their window and door replacement journey....
Medical Equipment Customer Service Representative
- Hebron, KY (14 miles from Cincinnati, OH)
- 8 days ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 8 days ago
Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...
Customer Service Representative - Work at Home
- Florence, KY (14 miles from Cincinnati, OH)
- 8 days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 8 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Milford, OH (12 miles from Cincinnati, OH)
- 10 days ago
- Milford, OH (12 miles from Cincinnati, OH)
- 10 days ago
As a Bank Customer Service Representative, associates are required to work within defined guidelines, to facilitate service conversations on Banking Auto Loans line of business or product set....
Customer Service Representative- Entry Level
- Wilder, KY (6 miles from Cincinnati, OH)
- 12 days ago
- Wilder, KY (6 miles from Cincinnati, OH)
- 12 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative - Cosmetics
- Mason, OH (15 miles from Cincinnati, OH)
- 14 days ago
- Mason, OH (15 miles from Cincinnati, OH)
- 14 days ago
Working for our team, you can truly make a difference.The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers...
Customer Service Representative
- Mason, OH (15 miles from Cincinnati, OH)
- 16 days ago
- Mason, OH (15 miles from Cincinnati, OH)
- 16 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
CareStar, Inc. is currently seeking a Customer Services Representative in the Administrative Department....
Customer Service Representative
- Springdale, OH (8 miles from Cincinnati, OH)
- 23 days ago
- Springdale, OH (8 miles from Cincinnati, OH)
- 23 days ago
As a Customer Service Representative, you will provide top-notch support to our valued customers....
Life - Associate Customer Service Representative
- Fairfield, OH (18 miles from Cincinnati, OH)
- 26 days ago
- Fairfield, OH (18 miles from Cincinnati, OH)
- 26 days ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Accounting - Customer Service Representative
- Fairfield, OH (18 miles from Cincinnati, OH)
- 27 days ago
- Fairfield, OH (18 miles from Cincinnati, OH)
- 27 days ago
service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cincinnati, OH
Highest Education Level
Customer Services in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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