Customer Service Jobs in Cincinnati, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Part-Time Customer Service Associate (Northern Kentucky University Student Only)
- Highland Heights, KY (10 miles from Cincinnati, OH)
- 1 day ago
- Highland Heights, KY (10 miles from Cincinnati, OH)
- 1 day ago
OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Senior Customer Service Representative (Spanish Bilingual Preferred)
- Cincinnati, OH
- 2 days ago
- Cincinnati, OH
- 2 days ago
The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....
Customer Service Representatives - Starting at $21/hourly
- Florence, KY (14 miles from Cincinnati, OH)
- 2 days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 2 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Retail Customer Service Associate
- Springdale, OH (8 miles from Cincinnati, OH)
- 4 days ago
- Springdale, OH (8 miles from Cincinnati, OH)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative Bilingual (Spanish)
- Monroe, OH (20 miles from Cincinnati, OH)
- 11 days ago
- Monroe, OH (20 miles from Cincinnati, OH)
- 11 days ago
This position reports directly to the Customer Service Supervisor....
Customer Service Representative - PT
- Hebron, KY (14 miles from Cincinnati, OH)
- 13 days ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 13 days ago
service....
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative - Cosmetics
- Batavia, OH (16 miles from Cincinnati, OH)
- 21 days ago
- Batavia, OH (16 miles from Cincinnati, OH)
- 21 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representatives - Starting at $20/hourly
- Erlanger, KY (11 miles from Cincinnati, OH)
- 21 days ago
- Erlanger, KY (11 miles from Cincinnati, OH)
- 21 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Customer Service Representative
- Maineville, OH (16 miles from Cincinnati, OH)
- 24 days ago
- Maineville, OH (16 miles from Cincinnati, OH)
- 24 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative – Blue Ash OH Full-Time Company: CareStar, Inc....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cincinnati, OH
Highest Education Level
Customer Services in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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