Customer Service Jobs in Cincinnati, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (full-time), Northern KY
- Florence, KY (14 miles from Cincinnati, OH)
- 1 day ago
- Florence, KY (14 miles from Cincinnati, OH)
- 1 day ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
PL Account Manager / Customer Service Representative
- Montgomery, OH (13 miles from Cincinnati, OH)
- 5 days ago
- Montgomery, OH (13 miles from Cincinnati, OH)
- 5 days ago
ability Team player with initiative and integrity Able to handle stress, multitask, and prioritize Job Requirements: Requirements: Must obtain OH Property & Casualty License Strong customer service...
Reports directlyto the Customer Service Supervisor....
Remote WorkClaims Customer Service Representative
- Amelia, OH (17 miles from Cincinnati, OH)
- 7 days ago
- Amelia, OH (17 miles from Cincinnati, OH)
- 7 days ago
Our client is looking to hire Claims Customer Service Representatives to work remote in Washington State or Oregon....
Senior Customer Service Representative (Spanish Bilingual Preferred)
- Cincinnati, OH
- 14 days ago
- Cincinnati, OH
- 14 days ago
The Claims Support Services group is a full claim handling operation providing claim handling to several divisions or lines of business....
Customer Service Representatives - Starting at $21/hourly
- Florence, KY (14 miles from Cincinnati, OH)
- 15 days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 15 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Retail Customer Service Associate
- Springdale, OH (8 miles from Cincinnati, OH)
- 16 days ago
- Springdale, OH (8 miles from Cincinnati, OH)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative Bilingual (Spanish)
- Monroe, OH (20 miles from Cincinnati, OH)
- 24 days ago
- Monroe, OH (20 miles from Cincinnati, OH)
- 24 days ago
This position reports directly to the Customer Service Supervisor....
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative
- Milford, OH (12 miles from Cincinnati, OH)
- 29 days ago
- Milford, OH (12 miles from Cincinnati, OH)
- 29 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representatives - Starting at $20/hourly
- Erlanger, KY (11 miles from Cincinnati, OH)
- 30+ days ago
- Erlanger, KY (11 miles from Cincinnati, OH)
- 30+ days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Medical Equipment Customer Service Representative
- Hebron, KY (14 miles from Cincinnati, OH)
- 45+ days ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 45+ days ago
Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...
Customer Service Representative - Work at Home
- Florence, KY (14 miles from Cincinnati, OH)
- 45+ days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 45+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative- Entry Level
- Wilder, KY (6 miles from Cincinnati, OH)
- 45+ days ago
- Wilder, KY (6 miles from Cincinnati, OH)
- 45+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cincinnati, OH
Highest Education Level
Customer Services in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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