Customer Service Jobs in Christiansburg, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Customer Service Representative

  • Vandalia, OH (15 miles from Christiansburg, OH)
  • 3 days ago
  • Vandalia, OH (15 miles from Christiansburg, OH)
  • 3 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • Sidney, OH (17 miles from Christiansburg, OH)
  • 9 days ago
  • Sidney, OH (17 miles from Christiansburg, OH)
  • 9 days ago

Job Purpose and Impact The Customer Service Representative will execute a limited scale of customer service activities for a single site team....

Customer Service Representative I

  • Troy, OH (8 miles from Christiansburg, OH)
  • 14 days ago
  • Troy, OH (8 miles from Christiansburg, OH)
  • 14 days ago

Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and...

Customer Service Representative

  • Huber Heights, OH (15 miles from Christiansburg, OH)
  • 27 days ago
  • Huber Heights, OH (15 miles from Christiansburg, OH)
  • 27 days ago

Position Description: The Customer Service Representative acts as the liaison between the customer and the company....

Customer Service Representative - PT

  • Vandalia, OH (15 miles from Christiansburg, OH)
  • 90+ days ago
  • Vandalia, OH (15 miles from Christiansburg, OH)
  • 90+ days ago

service....

Customer Service Representative - FT

  • Vandalia, OH (15 miles from Christiansburg, OH)
  • 90+ days ago
  • Vandalia, OH (15 miles from Christiansburg, OH)
  • 90+ days ago

service....

Customer Service Rep(02341) - 1040 Villa Rd

  • Springfield, OH (14 miles from Christiansburg, OH)
  • 90+ days ago
  • Springfield, OH (14 miles from Christiansburg, OH)
  • 90+ days ago

Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....

Customer Service Rep(02279) - 1756 S Limestone St

  • Springfield, OH (14 miles from Christiansburg, OH)
  • 90+ days ago
  • Springfield, OH (14 miles from Christiansburg, OH)
  • 90+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Demographic Data for Christiansburg, OH

Moving to Christiansburg, OH? Find some basic demographic data about Christiansburg, OH below.


Local
National
503
6
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Christiansburg, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Christiansburg, OH offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Christiansburg, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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