Customer Service Jobs in Carroll, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Customer Service Representative

  • Reynoldsburg, OH (10 miles from Carroll, OH)
  • 8 days ago
  • Reynoldsburg, OH (10 miles from Carroll, OH)
  • 8 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative in New Albany, OH

  • New Albany, OH (20 miles from Carroll, OH)
  • 3 days ago
  • New Albany, OH (20 miles from Carroll, OH)
  • 3 days ago

Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....

Customer Service Representative- New Albany Hiring Event

  • New Albany, OH (20 miles from Carroll, OH)
  • 3 days ago
  • New Albany, OH (20 miles from Carroll, OH)
  • 3 days ago

Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....

GAP Claims Customer Service Representative

  • Westerville, OH (22 miles from Carroll, OH)
  • 4 days ago
  • Westerville, OH (22 miles from Carroll, OH)
  • 4 days ago

Essential Duties and Responsibilities The GAP Claims Customer Service Representative will receive ACD Calls from customers, dealers, lenders, and any other parties pertaining to GAP Claims....

IMMEDIATE HIRE Customer Service Representative

  • Heath, OH (23 miles from Carroll, OH)
  • 7 days ago
  • Heath, OH (23 miles from Carroll, OH)
  • 7 days ago

About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...

Customer Service Representative I

  • Etna, OH (10 miles from Carroll, OH)
  • 7 days ago
  • Etna, OH (10 miles from Carroll, OH)
  • 7 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required....

Customer Service Rep (Call Center- REMOTE)

  • Grove City, OH (22 miles from Carroll, OH)
  • 10 days ago
  • Grove City, OH (22 miles from Carroll, OH)
  • 10 days ago

High School Diploma or GED or equivalent experience. 1 or more years of customer service experience working...

Remote Work

Customer Service Representative

  • Circleville, OH (19 miles from Carroll, OH)
  • 10 days ago
  • Circleville, OH (19 miles from Carroll, OH)
  • 10 days ago

This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Customer Service Representative

  • New Albany, OH (20 miles from Carroll, OH)
  • 19 days ago
  • New Albany, OH (20 miles from Carroll, OH)
  • 19 days ago

Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....

Customer Service Representative (Remote)

  • Grove City, OH (22 miles from Carroll, OH)
  • 19 days ago
  • Grove City, OH (22 miles from Carroll, OH)
  • 19 days ago

experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) General knowledge of assigned area's products and customer service activities....

Remote Work

Retail Customer Service Associate

  • Reynoldsburg, OH (10 miles from Carroll, OH)
  • 45+ days ago
  • Reynoldsburg, OH (10 miles from Carroll, OH)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2675 Taylor Road Ext, Reynoldsburg...

Customer Service Representative

  • Hebron, OH (15 miles from Carroll, OH)
  • 60+ days ago
  • Hebron, OH (15 miles from Carroll, OH)
  • 60+ days ago

Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....

Demographic Data for Carroll, OH

Moving to Carroll, OH? Find some basic demographic data about Carroll, OH below.


Local
National
5,052
118
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Carroll, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Carroll, OH offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carroll, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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