Customer Service Jobs in Canton, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Customer Service Representative

  • Cuyahoga Falls, OH (24 miles from Canton, OH)
  • 9 days ago
  • Cuyahoga Falls, OH (24 miles from Canton, OH)
  • 9 days ago

Your Opportunity Customer Service Representative CheckSmart Cuyahoga Falls, OH As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative

  • Alliance, OH (15 miles from Canton, OH)
  • 10 days ago
  • Alliance, OH (15 miles from Canton, OH)
  • 10 days ago

The Customer Service Representative will play a vital role in engaging and building strong relationships with our customers....

Customer Service Representative - Now Hiring

  • Alliance, OH (15 miles from Canton, OH)
  • 18 days ago
  • Alliance, OH (15 miles from Canton, OH)
  • 18 days ago

Ready to make an impact with exceptional customer service?...

Customer Service Representative

  • Cuyahoga Falls, OH (24 miles from Canton, OH)
  • 30+ days ago
  • Cuyahoga Falls, OH (24 miles from Canton, OH)
  • 30+ days ago

Experience in customer service, retail, or sales preferred....

Medical Equipment Customer Service Representative

  • New Philadelphia, OH (24 miles from Canton, OH)
  • 30+ days ago
  • New Philadelphia, OH (24 miles from Canton, OH)
  • 30+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Associate

  • Cuyahoga Falls, OH (24 miles from Canton, OH)
  • 45+ days ago
  • Cuyahoga Falls, OH (24 miles from Canton, OH)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1189 Buchholzer Blvd, Cuyahoga Falls...

Customer Service Representative

  • North Canton, OH (2 miles from Canton, OH)
  • 60+ days ago
  • North Canton, OH (2 miles from Canton, OH)
  • 60+ days ago

Customer Service Representative Call Center & Customer Service $ 18 - $ 20 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Customer Service Representative

  • Orrville, OH (20 miles from Canton, OH)
  • 60+ days ago
  • Orrville, OH (20 miles from Canton, OH)
  • 60+ days ago

Customer Service Representative Jarrett (Jarrett Logistics Systems) - Orrville, OH, United States Tagged: Logistics Customer Service Representative Employment Type: Full-time, In-Person Location: Orrville...

Demographic Data for Canton, OH

Moving to Canton, OH? Find some basic demographic data about Canton, OH below.


Local
National
144,904
3,518
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Canton, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Canton, OH offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canton, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »