Customer Service Jobs in Canton, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 9 days ago
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 9 days ago
Your Opportunity Customer Service Representative CheckSmart Cuyahoga Falls, OH As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative
- Alliance, OH (15 miles from Canton, OH)
- 10 days ago
- Alliance, OH (15 miles from Canton, OH)
- 10 days ago
The Customer Service Representative will play a vital role in engaging and building strong relationships with our customers....
Customer Service Representative - Now Hiring
- Alliance, OH (15 miles from Canton, OH)
- 18 days ago
- Alliance, OH (15 miles from Canton, OH)
- 18 days ago
Ready to make an impact with exceptional customer service?...
Customer Service Representative
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 30+ days ago
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 30+ days ago
Experience in customer service, retail, or sales preferred....
Medical Equipment Customer Service Representative
- New Philadelphia, OH (24 miles from Canton, OH)
- 30+ days ago
- New Philadelphia, OH (24 miles from Canton, OH)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 45+ days ago
- Cuyahoga Falls, OH (24 miles from Canton, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1189 Buchholzer Blvd, Cuyahoga Falls...
Customer Service Representative
- North Canton, OH (2 miles from Canton, OH)
- 60+ days ago
- North Canton, OH (2 miles from Canton, OH)
- 60+ days ago
Customer Service Representative Call Center & Customer Service $ 18 - $ 20 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative
- Orrville, OH (20 miles from Canton, OH)
- 60+ days ago
- Orrville, OH (20 miles from Canton, OH)
- 60+ days ago
Customer Service Representative Jarrett (Jarrett Logistics Systems) - Orrville, OH, United States Tagged: Logistics Customer Service Representative Employment Type: Full-time, In-Person Location: Orrville...
Demographic Data for Canton, OH
Moving to Canton, OH? Find some basic demographic data about Canton, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Canton, OH
Highest Education Level
Customer Services in Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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