Customer Service Jobs in Bowling Green, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Northwood, OH (20 miles from Bowling Green, OH)
- 8 hours ago
- Northwood, OH (20 miles from Bowling Green, OH)
- 8 hours ago
Job Summary 2nd Shift Customer Service Representative (CSR) - Hiring Now!...
Customer Service Representative
- Toledo, OH (18 miles from Bowling Green, OH)
- 10 days ago
- Toledo, OH (18 miles from Bowling Green, OH)
- 10 days ago
Join Us & Lead the Future of Customer Service!...
Customer Service Representative
- Toledo, OH (18 miles from Bowling Green, OH)
- 12 days ago
- Toledo, OH (18 miles from Bowling Green, OH)
- 12 days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Toledo, OH (18 miles from Bowling Green, OH)
- 30+ days ago
- Toledo, OH (18 miles from Bowling Green, OH)
- 30+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Perrysburg, OH (11 miles from Bowling Green, OH)
- 45+ days ago
- Perrysburg, OH (11 miles from Bowling Green, OH)
- 45+ days ago
Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
LP Customer Service Associate II
- Toledo, OH (18 miles from Bowling Green, OH)
- 60+ days ago
- Toledo, OH (18 miles from Bowling Green, OH)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Holland, OH (16 miles from Bowling Green, OH)
- 30+ days ago
- Holland, OH (16 miles from Bowling Green, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 E Mall Dr, Holland, OH 43528...
Lead Customer Service Representative, Full or Part Time
- Perrysburg, OH (11 miles from Bowling Green, OH)
- 60+ days ago
- Perrysburg, OH (11 miles from Bowling Green, OH)
- 60+ days ago
Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Findlay, OH (24 miles from Bowling Green, OH)
- 90+ days ago
- Findlay, OH (24 miles from Bowling Green, OH)
- 90+ days ago
Store 4705569: 100 Crystal St, Findlay, Ohio 45840 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Bowling Green, OH
Moving to Bowling Green, OH? Find some basic demographic data about Bowling Green, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bowling Green, OH
Highest Education Level
Customer Services in Bowling Green, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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