Customer Service Jobs in Bowersville, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Fairborn, OH (22 miles from Bowersville, OH)
- 8 hours ago
- Fairborn, OH (22 miles from Bowersville, OH)
- 8 hours ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Associate
- Beavercreek, OH (18 miles from Bowersville, OH)
- 2 days ago
- Beavercreek, OH (18 miles from Bowersville, OH)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3446 Pentagon Blvd, Beavercreek,...
Customer Service Representative (Temporary)
- Wilmington, OH (10 miles from Bowersville, OH)
- 14 days ago
- Wilmington, OH (10 miles from Bowersville, OH)
- 14 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Rep(02341) - 1040 Villa Rd
- Springfield, OH (24 miles from Bowersville, OH)
- 90+ days ago
- Springfield, OH (24 miles from Bowersville, OH)
- 90+ days ago
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
Demographic Data for Bowersville, OH
Moving to Bowersville, OH? Find some basic demographic data about Bowersville, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bowersville, OH
Highest Education Level
Customer Services in Bowersville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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