Customer Service Jobs in Batavia, OH

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 90+ days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 90+ days ago

Customer Service Representative Your Opportunity As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when they need it the most...

OH & WV Remote Customer Service Rep

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 11 hours ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 11 hours ago

OH & WV Remote Customer Service Rep Call Center & Customer Service $ 18 - $ 20 / Hour location_on Cincinnati, Ohiopass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...

Remote Work

Personal Lines (PL) Account Manager / Customer Service Representative

  • Milford, OH (6 miles from Batavia, OH)
  • 2 days ago
  • Milford, OH (6 miles from Batavia, OH)
  • 2 days ago

Must obtain Ohio Property & Casualty license upon employment. Strong computer and customer service skills required. Familiarity with Microsoft Office is helpful....

Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 3 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 3 days ago

Ohio, to a global footprint across more than 30 countries and 200-plus locations OUR VISION : Being the best customer service company in the world....

Temp Transportation Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 5 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 5 days ago

Quality Carriers is looking for an experienced Customer Service Representative (CSR) for a temporary position at our Cincinnati, OH terminal....

Bilingual Customer Service Representative Remote Kentucky

  • Erlanger, KY (22 miles from Batavia, OH)
  • 7 days ago
  • Erlanger, KY (22 miles from Batavia, OH)
  • 7 days ago

service skills....

Remote Work

Insurance Customer Service Representative

  • Covington, KY (20 miles from Batavia, OH)
  • 10 days ago
  • Covington, KY (20 miles from Batavia, OH)
  • 10 days ago

Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....

Customer Service Representative - Patient Services

  • Mason, OH (19 miles from Batavia, OH)
  • 15 days ago
  • Mason, OH (19 miles from Batavia, OH)
  • 15 days ago

Job DescriptionTHE POSITION: The Customer Service Representative, or Program Specialist II, will provide dedicated support to patients and doctors for activities related to benefit coverage, payments...

Customer Service Representative II

  • Mason, OH (19 miles from Batavia, OH)
  • 17 days ago
  • Mason, OH (19 miles from Batavia, OH)
  • 17 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative Remote Kentucky

  • Erlanger, KY (22 miles from Batavia, OH)
  • 18 days ago
  • Erlanger, KY (22 miles from Batavia, OH)
  • 18 days ago

Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....

Remote Work

Retail Customer Service Representative/Cashier -PT

  • Sharonville, OH (17 miles from Batavia, OH)
  • 19 days ago
  • Sharonville, OH (17 miles from Batavia, OH)
  • 19 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative- Part Time

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 23 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 23 days ago

Customer Service Representative – Blue Ash OH Part-Time Company: CareStar, Inc....

PL Account Manager / Customer Service Representative

  • Montgomery, OH (12 miles from Batavia, OH)
  • 30+ days ago
  • Montgomery, OH (12 miles from Batavia, OH)
  • 30+ days ago

ability Team player with initiative and integrity Able to handle stress, multitask, and prioritize Job Requirements: Requirements: Must obtain OH Property & Casualty License Strong customer service...

Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 30+ days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 30+ days ago

Reports directlyto the Customer Service Supervisor....

Remote Work

Retail Customer Service Associate

  • Springdale, OH (21 miles from Batavia, OH)
  • 30+ days ago
  • Springdale, OH (21 miles from Batavia, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...

Demographic Data for Batavia, OH

Moving to Batavia, OH? Find some basic demographic data about Batavia, OH below.


Local
National
35,237
511
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Batavia, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Batavia, OH offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Batavia, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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