Customer Service Jobs in Ashville, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Remote)
- Grove City, OH (12 miles from Ashville, OH)
- 3 days ago
- Grove City, OH (12 miles from Ashville, OH)
- 3 days ago
experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) General knowledge of assigned area's products and customer service activities....
Remote WorkRetail Customer Service Associate
- Reynoldsburg, OH (19 miles from Ashville, OH)
- 30+ days ago
- Reynoldsburg, OH (19 miles from Ashville, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2675 Taylor Road Ext, Reynoldsburg...
Medicare Customer Service Rep II
- Grove City, OH (12 miles from Ashville, OH)
- 30+ days ago
- Grove City, OH (12 miles from Ashville, OH)
- 30+ days ago
service experience working with health insurance and/or Medicare/DME claims.1 or more years of customer service experience with direct contact with customers via telephonePreferred Qualifications1...
Customer Service Representative
- Grove City, OH (12 miles from Ashville, OH)
- 45+ days ago
- Grove City, OH (12 miles from Ashville, OH)
- 45+ days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Representative First Shift
- Hilliard, OH (23 miles from Ashville, OH)
- 90+ days ago
- Hilliard, OH (23 miles from Ashville, OH)
- 90+ days ago
Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in...
Demographic Data for Ashville, OH
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Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ashville, OH
Highest Education Level
Customer Services in Ashville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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