Customer Service Jobs in Alliance, OH
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Canton, OH (15 miles from Alliance, OH)
- 60+ days ago
- Canton, OH (15 miles from Alliance, OH)
- 60+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Stow, OH (24 miles from Alliance, OH)
- 13 hours ago
- Stow, OH (24 miles from Alliance, OH)
- 13 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative 12:30pm-9pm EST
- Stow, OH (24 miles from Alliance, OH)
- 3 days ago
- Stow, OH (24 miles from Alliance, OH)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- North Canton, OH (14 miles from Alliance, OH)
- 8 days ago
- North Canton, OH (14 miles from Alliance, OH)
- 8 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on North Canton, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Your...
Customer Service Representative
- Canton, OH (15 miles from Alliance, OH)
- 12 days ago
- Canton, OH (15 miles from Alliance, OH)
- 12 days ago
Customer Service Representative Western Branch Diesel Canton, OH $50,000-$65,000 plus incentives opportunities Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer...
Retail Customer Service Associate
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 30+ days ago
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1189 Buchholzer Blvd, Cuyahoga Falls...
Customer Service Representative
- Canton, OH (15 miles from Alliance, OH)
- 90+ days ago
- Canton, OH (15 miles from Alliance, OH)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Part Time
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 90+ days ago
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 90+ days ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Akron, OH (22 miles from Alliance, OH)
- 90+ days ago
- Akron, OH (22 miles from Alliance, OH)
- 90+ days ago
Store 4705412: 1877 Triplett Blvd, Akron, Ohio 44312 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Overnight 3rd Shift Customer Service Representative
- Akron, OH (22 miles from Alliance, OH)
- 90+ days ago
- Akron, OH (22 miles from Alliance, OH)
- 90+ days ago
Store 4705590: 1559 E Market St, Akron, Ohio 44305 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Akron, OH (22 miles from Alliance, OH)
- 90+ days ago
- Akron, OH (22 miles from Alliance, OH)
- 90+ days ago
Store 4705620: 924 E Exchange St, Akron, Ohio 44306 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Alliance, OH
Moving to Alliance, OH? Find some basic demographic data about Alliance, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alliance, OH
Highest Education Level
Customer Services in Alliance, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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