Customer Service Jobs in Mandan, ND
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Bismarck, ND (13 miles from Mandan, ND)
- 23 hours ago
- Bismarck, ND (13 miles from Mandan, ND)
- 23 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative 3pm-10pm
- Bismarck, ND (13 miles from Mandan, ND)
- 1 day ago
- Bismarck, ND (13 miles from Mandan, ND)
- 1 day ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekends
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Bilingual in Spanish Customer Service Representative I
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote WorkCustomer Service Representative
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Bilingual Spanish Call Center Customer Service Representative. Job in North Dakota Gr8Jobs
- Bismarck, ND (13 miles from Mandan, ND)
- 3 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 3 days ago
Remote - Bilingual Spanish Call Center Customer Service Representative?...
Customer Service Representative 12:30pm-9pm EST
- Bismarck, ND (13 miles from Mandan, ND)
- 3 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Bismarck, ND (13 miles from Mandan, ND)
- 5 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 5 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative - Full-Time
- Bismarck, ND (13 miles from Mandan, ND)
- 6 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 6 days ago
Were hiring immediately for a Customer Service Representative at the Bismarck Municipal Airport!...
Customer Service Representative WEEKENDS & OVERNIGHTS FULL TIME
- Bismarck, ND (13 miles from Mandan, ND)
- 10 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 10 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative WEEKENDS & OVERNIGHT PART TIME
- Bismarck, ND (13 miles from Mandan, ND)
- 11 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 11 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Bismarck, ND (13 miles from Mandan, ND)
- 19 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 19 days ago
Excellent communication and customer service skills. Communicate effectively with individuals at all levels, both internal and external. 2+ years of experience in customer service...
Weekend Early Morning Customer Service Representative 630am-10am
- Bismarck, ND (13 miles from Mandan, ND)
- 20 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 20 days ago
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Early Morning Customer Service Representative 4:45am - 9am
- Bismarck, ND (13 miles from Mandan, ND)
- 30+ days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 30+ days ago
sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Mornings and Weekend
- Bismarck, ND (13 miles from Mandan, ND)
- 30+ days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 30+ days ago
sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Mandan, ND
Moving to Mandan, ND? Find some basic demographic data about Mandan, ND below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mandan, ND
Highest Education Level
Customer Services in Mandan, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »