Customer Service Jobs in North Dakota
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Spanish Call Center Customer Service Representative. Job in North Dakota Gr8Jobs
- Bismarck, ND
- 6 hours ago
- Bismarck, ND
- 6 hours ago
Remote - Bilingual Spanish Call Center Customer Service Representative?...
You will inform the field of daily customer service promotions along with providing them with error free orders....
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative- Mornings Shifts
- Grand Forks, ND
- 2 days ago
- Grand Forks, ND
- 2 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Were hiring immediately for a Customer Service Representative at the Williston Basin International Airport!...
Customer Service Representative WEEKENDS & OVERNIGHTS FULL TIME
- Bismarck, ND
- 7 days ago
- Bismarck, ND
- 7 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative WEEKENDS & OVERNIGHT PART TIME
- Bismarck, ND
- 7 days ago
- Bismarck, ND
- 7 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
This position supports customer service for mortgage customers....
This position supports customer service for mortgage customers....
This position supports customer service, technical support, and customer sales interactions....
Remote WorkExcellent communication and customer service skills. Communicate effectively with individuals at all levels, both internal and external. 2+ years of experience in customer service...
Weekend Early Morning Customer Service Representative 630am-10am
- Bismarck, ND
- 16 days ago
- Bismarck, ND
- 16 days ago
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Pre-Licensed Customer Service Representative - Remote
- Mountain, ND
- 19 days ago
- Mountain, ND
- 19 days ago
service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills 6 months Call Center...
Remote WorkAs a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkDemographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Dakota
Highest Education Level
Customer Services in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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