Customer Service Jobs in North Dakota
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....
Remote WorkBilingual in Spanish Customer Service Representative I
- Bismarck, ND
- 1 day ago
- Bismarck, ND
- 1 day ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote WorkCustomer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote WorkWe provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Bilingual Spanish Call Center Customer Service Representative. Job in North Dakota Gr8Jobs
- Bismarck, ND
- 2 days ago
- Bismarck, ND
- 2 days ago
Remote - Bilingual Spanish Call Center Customer Service Representative?...
You will inform the field of daily customer service promotions along with providing them with error free orders....
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative- Mornings Shifts
- Grand Forks, ND
- 4 days ago
- Grand Forks, ND
- 4 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Were hiring immediately for a Customer Service Representative at the Williston Basin International Airport!...
Customer Service Representative WEEKENDS & OVERNIGHTS FULL TIME
- Bismarck, ND
- 9 days ago
- Bismarck, ND
- 9 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative WEEKENDS & OVERNIGHT PART TIME
- Bismarck, ND
- 10 days ago
- Bismarck, ND
- 10 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
This position supports customer service for mortgage customers....
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Dakota
Highest Education Level
Customer Services in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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