Customer Service Jobs in Grand Forks, ND
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- East Grand Forks, MN (12 miles from Grand Forks, ND)
- 45+ days ago
- East Grand Forks, MN (12 miles from Grand Forks, ND)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2501- 32ND AVE....
Customer Service Representative - Full-Time
- Grand Forks, ND
- 45+ days ago
- Grand Forks, ND
- 45+ days ago
Were hiring immediately for a Customer Service Representative at the Grand Forks International Airport!...
Customer Service Representative Nights and Weekend
- Grand Forks, ND
- 45+ days ago
- Grand Forks, ND
- 45+ days ago
creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative- Mornings Shifts
- Grand Forks, ND
- 60+ days ago
- Grand Forks, ND
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Grand Forks, ND
Moving to Grand Forks, ND? Find some basic demographic data about Grand Forks, ND below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grand Forks, ND
Highest Education Level
Customer Services in Grand Forks, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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