Customer Service Jobs in Bismarck, ND

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Associate Customer Service Representative

  • Bismarck, ND
  • 15 days ago
  • Bismarck, ND
  • 15 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Bismarck, ND
  • 21 days ago
  • Bismarck, ND
  • 21 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative 3pm-10pm

  • Bismarck, ND
  • 21 days ago
  • Bismarck, ND
  • 21 days ago

Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekends

  • Bismarck, ND
  • 22 days ago
  • Bismarck, ND
  • 22 days ago

Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Bismarck, ND
  • 26 days ago
  • Bismarck, ND
  • 26 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative - Full-Time

  • Bismarck, ND
  • 26 days ago
  • Bismarck, ND
  • 26 days ago

Were hiring immediately for a Customer Service Representative at the Bismarck Municipal Airport!...

Customer Service Representative WEEKENDS & OVERNIGHTS FULL TIME

  • Bismarck, ND
  • 30+ days ago
  • Bismarck, ND
  • 30+ days ago

Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative WEEKENDS & OVERNIGHT PART TIME

  • Bismarck, ND
  • 30+ days ago
  • Bismarck, ND
  • 30+ days ago

Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Bismarck, ND
  • 30+ days ago
  • Bismarck, ND
  • 30+ days ago

Customer Service Representative, to join the team at our Bismarck, ND, general office....

Weekend Early Morning Customer Service Representative 630am-10am

  • Bismarck, ND
  • 30+ days ago
  • Bismarck, ND
  • 30+ days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Early Morning Customer Service Representative 4:45am - 9am

  • Bismarck, ND
  • 45+ days ago
  • Bismarck, ND
  • 45+ days ago

sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Mornings and Weekend

  • Bismarck, ND
  • 45+ days ago
  • Bismarck, ND
  • 45+ days ago

sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Early Morning Customer Service Representative 4:45am - 11am

  • Bismarck, ND
  • 45+ days ago
  • Bismarck, ND
  • 45+ days ago

sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Morning Customer Service Representative 8am-6pm

  • Bismarck, ND
  • 90+ days ago
  • Bismarck, ND
  • 90+ days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Early Morning Customer Service Representative 5am-1pm

  • Bismarck, ND
  • 90+ days ago
  • Bismarck, ND
  • 90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Bismarck, ND

Moving to Bismarck, ND? Find some basic demographic data about Bismarck, ND below.


Local
National
95,066
3,058
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Bismarck, ND

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bismarck, ND offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bismarck, ND
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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