Customer Service Jobs in Bismarck, ND
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2821 ROCK ISLAND PL, BISMARCK, ND...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Bismarck, ND
- 22 days ago
- Bismarck, ND
- 22 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekends
- Bismarck, ND
- 24 days ago
- Bismarck, ND
- 24 days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Were hiring immediately for a Customer Service Representative at the Bismarck Municipal Airport!...
Customer Service Representative WEEKENDS & OVERNIGHTS FULL TIME
- Bismarck, ND
- 30+ days ago
- Bismarck, ND
- 30+ days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative WEEKENDS & OVERNIGHT PART TIME
- Bismarck, ND
- 30+ days ago
- Bismarck, ND
- 30+ days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative, to join the team at our Bismarck, ND, general office....
Weekend Early Morning Customer Service Representative 630am-10am
- Bismarck, ND
- 30+ days ago
- Bismarck, ND
- 30+ days ago
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Early Morning Customer Service Representative 4:45am - 9am
- Bismarck, ND
- 45+ days ago
- Bismarck, ND
- 45+ days ago
sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Mornings and Weekend
- Bismarck, ND
- 45+ days ago
- Bismarck, ND
- 45+ days ago
sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Early Morning Customer Service Representative 4:45am - 11am
- Bismarck, ND
- 45+ days ago
- Bismarck, ND
- 45+ days ago
sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
experience by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Bismarck, ND
Moving to Bismarck, ND? Find some basic demographic data about Bismarck, ND below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bismarck, ND
Highest Education Level
Customer Services in Bismarck, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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