Customer Service Jobs in Youngsville, NC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Customer Service Representative - Patient Registration

  • Henderson, NC (22 miles from Youngsville, NC)
  • moments ago
  • Henderson, NC (22 miles from Youngsville, NC)
  • moments ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative - Cigna Healthcare - Remote

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 4 hours ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 4 hours ago

Our Customer Service team is seeking dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points...

Remote Work

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 23 hours ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 23 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 3 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 3 days ago

Uses customer service threshold framework to make financial decisions to resolve member issues....

Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 3 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 3 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 3 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 3 days ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 8 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 8 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Spanish Bilingual Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 9 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 9 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Medical Equipment Customer Service Representative

  • Henderson, NC (22 miles from Youngsville, NC)
  • 10 days ago
  • Henderson, NC (22 miles from Youngsville, NC)
  • 10 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Remote Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 15 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 15 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Morrisville, NC (23 miles from Youngsville, NC)
  • 18 days ago
  • Morrisville, NC (23 miles from Youngsville, NC)
  • 18 days ago

Customer Service Representatives are expected to project a positive company image and experience through phone interaction....

Customer Service Rep - Medicaid

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 24 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 24 days ago

Customer Service Rep - Medicaid Location: Raleigh, North Carolina Type: Contract To Hire Compensation: $15 - $15 hourly Contractor Work Model: Hybrid Customer Service Rep Seize your opportunity to make...

Remote Customer Service Representative

  • Raleigh, NC (18 miles from Youngsville, NC)
  • 27 days ago
  • Raleigh, NC (18 miles from Youngsville, NC)
  • 27 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Retail Customer Service Associate

  • Wake Forest, NC (6 miles from Youngsville, NC)
  • 30+ days ago
  • Wake Forest, NC (6 miles from Youngsville, NC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...

Customer Service Representative

  • Knightdale, NC (14 miles from Youngsville, NC)
  • 60+ days ago
  • Knightdale, NC (14 miles from Youngsville, NC)
  • 60+ days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Demographic Data for Youngsville, NC

Moving to Youngsville, NC? Find some basic demographic data about Youngsville, NC below.


Local
National
19,023
396
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Youngsville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Youngsville, NC offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Youngsville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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