Customer Service Jobs in Winston Salem, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 hours ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Greensboro, NC (24 miles from Winston Salem, NC)
- 4 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 4 days ago
Customer service experience or data entry experience while using multiple systems....
Remote WorkProperty Casualty Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...
Spanish Bilingual Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Kernersville, NC (6 miles from Winston Salem, NC)
- 18 days ago
- Kernersville, NC (6 miles from Winston Salem, NC)
- 18 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Greensboro, NC (24 miles from Winston Salem, NC)
- 30+ days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 30+ days ago
Position Summary The purpose of this position is to provide customer service support such as: order processing, tracking order status, work within designated CRM, telephone communications and internal...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Service Representative
- Yadkinville, NC (24 miles from Winston Salem, NC)
- 90+ days ago
- Yadkinville, NC (24 miles from Winston Salem, NC)
- 90+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Lead Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 90+ days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 90+ days ago
Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Colfax, NC (11 miles from Winston Salem, NC)
- 90+ days ago
- Colfax, NC (11 miles from Winston Salem, NC)
- 90+ days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep (08948) Walnut Cove, NC 27052
- Walnut Cove, NC (14 miles from Winston Salem, NC)
- 90+ days ago
- Walnut Cove, NC (14 miles from Winston Salem, NC)
- 90+ days ago
We are seeking a friendly and customer-focused Customer Service Representative to join our team in Walnut Cove, NC....
Demographic Data for Winston Salem, NC
Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Winston Salem, NC
Highest Education Level
Customer Services in Winston Salem, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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