Customer Service Jobs in Winston Salem, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 3 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 3 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
Medical Equipment Customer Service Representative
- High Point, NC (16 miles from Winston Salem, NC)
- 5 days ago
- High Point, NC (16 miles from Winston Salem, NC)
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Greensboro, NC (24 miles from Winston Salem, NC)
- 20 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 20 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Spanish Bilingual Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 28 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 28 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 28 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 28 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkProperty Casualty Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 30+ days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 30+ days ago
Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...
- Greensboro, NC (24 miles from Winston Salem, NC)
- 45+ days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 45+ days ago
Position Summary The purpose of this position is to provide customer service support such as: order processing, tracking order status, work within designated CRM, telephone communications and internal...
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Lead Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 90+ days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 90+ days ago
Store 2723782: 3001 Pleasant Garden Rd, Greensboro, North Carolina 27406 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Colfax, NC (11 miles from Winston Salem, NC)
- 90+ days ago
- Colfax, NC (11 miles from Winston Salem, NC)
- 90+ days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Winston Salem, NC
Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Winston Salem, NC
Highest Education Level
Customer Services in Winston Salem, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »