Customer Service Jobs in Winston Salem, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Medical Billing/Patient Accounting
- Greensboro, NC (24 miles from Winston Salem, NC)
- 6 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 6 days ago
Overview The Customer Service Representative responds to inquiries by answering all incoming telephone calls promptly and courteously, ensuring customer requests are assessed and handled to effectively...
Title: Customer Service Representative Pay rate: $18.00/hr Location: Winston Salem, NC 27103 Position Overview: Law firm with extensive experience serving the financial sector is looking for a Customer...
Employee Benefits Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 22 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 22 days ago
Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....
- Thomasville, NC (18 miles from Winston Salem, NC)
- 30+ days ago
- Thomasville, NC (18 miles from Winston Salem, NC)
- 30+ days ago
Customer Service Representative SUMMARY This position is responsible for being the first line of contact for Harcros....
Customer Service Representative
- Yadkinville, NC (24 miles from Winston Salem, NC)
- 60+ days ago
- Yadkinville, NC (24 miles from Winston Salem, NC)
- 60+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Lead Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 90+ days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 90+ days ago
Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative....
Property Casualty Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 30+ days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 30+ days ago
Insurance License in good standing Skills & Experience to Be Successful 2+ years of customer service experience in the insurance industry Comprehensive knowledge of commercial property, general liability...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
We are looking to add Customer Service Representatives to our team at Ruff Housing Witt Street! *** Customer Service Representative shifts are 5:30-am - 1:00 pm & 1:00 pm - 8:15 pm....
Customer Service Representative
- Colfax, NC (11 miles from Winston Salem, NC)
- 60+ days ago
- Colfax, NC (11 miles from Winston Salem, NC)
- 60+ days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep (08948) Walnut Cove, NC 27052
- Walnut Cove, NC (14 miles from Winston Salem, NC)
- 90+ days ago
- Walnut Cove, NC (14 miles from Winston Salem, NC)
- 90+ days ago
We are seeking a friendly and customer-focused Customer Service Representative to join our team in Walnut Cove, NC....
Demographic Data for Winston Salem, NC
Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Winston Salem, NC
Highest Education Level
Customer Services in Winston Salem, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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