Customer Service Jobs in Wilson, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As our Customer Service Representative, youll work to help our patients check into the hospital....
Remote Customer Service Representative
- Seymour Johnson AFB, NC (23 miles from Wilson, NC)
- 23 days ago
- Seymour Johnson AFB, NC (23 miles from Wilson, NC)
- 23 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Rocky Mount, NC (19 miles from Wilson, NC)
- 26 days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 Tarrytown Ctr, Rocky Mount,...
Retail Customer Service Associate
- Goldsboro, NC (23 miles from Wilson, NC)
- 26 days ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2811 N Park Dr, Goldsboro, NC 27534...
Medical Equipment Customer Service Representative
- Rocky Mount, NC (19 miles from Wilson, NC)
- 45+ days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Rocky Mount, NC (19 miles from Wilson, NC)
- 45+ days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 45+ days ago
CUSTOMER SERVICE REP I (2501208) CUSTOMER SERVICE REP I - (2501208) CUSTOMER SERVICE REPRESENTATIVE I LOCATION: 2641 MEADOWBROOK ROAD, ROCKY MOUNT, NC Benefits such as medical, dental, vision, and company-paid...
- Rocky Mount, NC (19 miles from Wilson, NC)
- 90+ days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative, Full or Part Time
- Goldsboro, NC (23 miles from Wilson, NC)
- 90+ days ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 90+ days ago
Store 2706788: 2707 North William St, Goldsboro, North Carolina 27534 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Wilson, NC
Moving to Wilson, NC? Find some basic demographic data about Wilson, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wilson, NC
Highest Education Level
Customer Services in Wilson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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