Customer Service Jobs in Welcome, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lexington, NC (12 miles from Welcome, NC)
- 4 hours ago
- Lexington, NC (12 miles from Welcome, NC)
- 4 hours ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Retail Loss Prevention Customer Service Associate II
- Salisbury, NC (16 miles from Welcome, NC)
- 2 days ago
- Salisbury, NC (16 miles from Welcome, NC)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Winston Salem, NC (15 miles from Welcome, NC)
- 16 days ago
- Winston Salem, NC (15 miles from Welcome, NC)
- 16 days ago
Title: Customer Service Representative Pay rate: $18.00/hr Location: Winston Salem, NC 27103 Position Overview: Law firm with extensive experience serving the financial sector is looking for a Customer...
- Thomasville, NC (9 miles from Welcome, NC)
- 30+ days ago
- Thomasville, NC (9 miles from Welcome, NC)
- 30+ days ago
Customer Service Representative SUMMARY This position is responsible for being the first line of contact for Harcros....
Retail Customer Service Associate
- Winston Salem, NC (15 miles from Welcome, NC)
- 45+ days ago
- Winston Salem, NC (15 miles from Welcome, NC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Customer Service Representative
- Winston Salem, NC (15 miles from Welcome, NC)
- 45+ days ago
- Winston Salem, NC (15 miles from Welcome, NC)
- 45+ days ago
We are looking to add Customer Service Representatives to our team at Ruff Housing Witt Street! *** Customer Service Representative shifts are 5:30-am - 1:00 pm & 1:00 pm - 8:15 pm....
Customer Service Representative
- Colfax, NC (19 miles from Welcome, NC)
- 60+ days ago
- Colfax, NC (19 miles from Welcome, NC)
- 60+ days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Salisbury, NC (16 miles from Welcome, NC)
- 60+ days ago
- Salisbury, NC (16 miles from Welcome, NC)
- 60+ days ago
Store 2707292: 115 Rowan Summit Drive, Salisbury, North Carolina 28146 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Welcome, NC
Highest Education Level
Customer Services in Welcome, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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