Customer Service Jobs in Waxhaw, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Charlotte, NC (21 miles from Waxhaw, NC)
- 7 hours ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 7 hours ago
Current Property and Casualty License, as required by the State Department of Insurance, to effectively service clients, or be willing and able to obtain all required licenses within the first 90 days...
- Mint Hill, NC (18 miles from Waxhaw, NC)
- 6 days ago
- Mint Hill, NC (18 miles from Waxhaw, NC)
- 6 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Branch Customer Service Representative -Fort Mill, SC
- Fort Mill, SC (16 miles from Waxhaw, NC)
- 8 days ago
- Fort Mill, SC (16 miles from Waxhaw, NC)
- 8 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Retail Customer Service Associate
- Matthews, NC (10 miles from Waxhaw, NC)
- 9 days ago
- Matthews, NC (10 miles from Waxhaw, NC)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...
Retail Loss Prevention Customer Service Associate
- Indian Land, SC (7 miles from Waxhaw, NC)
- 11 days ago
- Indian Land, SC (7 miles from Waxhaw, NC)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate
- Fort Mill, SC (16 miles from Waxhaw, NC)
- 13 days ago
- Fort Mill, SC (16 miles from Waxhaw, NC)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Fort Mill, SC (16 miles from Waxhaw, NC)
- 15 days ago
- Fort Mill, SC (16 miles from Waxhaw, NC)
- 15 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Charlotte, NC (21 miles from Waxhaw, NC)
- 15 days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 15 days ago
Only) Inbound/Outbound | Full-Time | Structured Call Center Environment Are you a customer service pro who thrives in a fast-paced, high-energy environment?...
Remote WorkMedical Equipment Customer Service Representative
- Charlotte, NC (21 miles from Waxhaw, NC)
- 16 days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 16 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Charlotte, NC (21 miles from Waxhaw, NC)
- 20 days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 20 days ago
Bachelor's Degree preferred. 5-7 years of experience in customer service, and/or aftermarket manufacturing....
Customer Service Representative
- Charlotte, NC (21 miles from Waxhaw, NC)
- 30+ days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 30+ days ago
In this role you will: Greet customers and provide customer service to clients via phone, email, or in-person visits. Manage communication with print requests....
Customer Service - Insurance - Licensed (440)
- Charlotte, NC (21 miles from Waxhaw, NC)
- 30+ days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 30+ days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management...
Spanish Bilingual Customer Service Representative
- Monroe, NC (15 miles from Waxhaw, NC)
- 30+ days ago
- Monroe, NC (15 miles from Waxhaw, NC)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Rock Hill, SC (16 miles from Waxhaw, NC)
- 30+ days ago
- Rock Hill, SC (16 miles from Waxhaw, NC)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Charlotte, NC (21 miles from Waxhaw, NC)
- 30+ days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 30+ days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Demographic Data for Waxhaw, NC
Moving to Waxhaw, NC? Find some basic demographic data about Waxhaw, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waxhaw, NC
Highest Education Level
Customer Services in Waxhaw, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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