Customer Service Jobs in Wake Forest, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Cary, NC (19 miles from Wake Forest, NC)
- 9 hours ago
- Cary, NC (19 miles from Wake Forest, NC)
- 9 hours ago
Adecco is currently assisting one of its clients in their search for a **Customer Service Representative in Cary, NC!...
Customer Service Representative - Sample Receiving/Project Management
- Cary, NC (19 miles from Wake Forest, NC)
- 15 hours ago
- Cary, NC (19 miles from Wake Forest, NC)
- 15 hours ago
service to assist Customer Service Manager. (20%) Qualifications High school diploma required, college degree highly preferred....
Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Morrisville, NC (17 miles from Wake Forest, NC)
- 6 days ago
- Morrisville, NC (17 miles from Wake Forest, NC)
- 6 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Associate Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 12 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 12 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
- Morrisville, NC (17 miles from Wake Forest, NC)
- 14 days ago
- Morrisville, NC (17 miles from Wake Forest, NC)
- 14 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - No Weekends
- Cary, NC (19 miles from Wake Forest, NC)
- 15 days ago
- Cary, NC (19 miles from Wake Forest, NC)
- 15 days ago
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines...
Customer Service Representative - Patient Registration
- Henderson, NC (24 miles from Wake Forest, NC)
- 17 days ago
- Henderson, NC (24 miles from Wake Forest, NC)
- 17 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Raleigh, NC (14 miles from Wake Forest, NC)
- 18 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 18 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 21 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 21 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 21 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 21 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Associate MidAtlantic
- Raleigh, NC (14 miles from Wake Forest, NC)
- 22 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 22 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Spanish Bilingual Customer Service Representative
- Durham, NC (19 miles from Wake Forest, NC)
- 26 days ago
- Durham, NC (19 miles from Wake Forest, NC)
- 26 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Medical Equipment Customer Service Representative
- Henderson, NC (24 miles from Wake Forest, NC)
- 28 days ago
- Henderson, NC (24 miles from Wake Forest, NC)
- 28 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Remote Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 30+ days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Wake Forest, NC
Moving to Wake Forest, NC? Find some basic demographic data about Wake Forest, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wake Forest, NC
Highest Education Level
Customer Services in Wake Forest, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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