Customer Service Jobs in Troutman, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PM
- Mooresville, NC (9 miles from Troutman, NC)
- 6 days ago
- Mooresville, NC (9 miles from Troutman, NC)
- 6 days ago
The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....
Retail Customer Service Associate
- Kannapolis, NC (16 miles from Troutman, NC)
- 11 days ago
- Kannapolis, NC (16 miles from Troutman, NC)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2421 Supercenter Dr Ne, Kannapolis...
Retail Customer Service Associate
- Mooresville, NC (9 miles from Troutman, NC)
- 11 days ago
- Mooresville, NC (9 miles from Troutman, NC)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 646 River Hwy, Mooresville, NC 28117...
Inside Sales Customer Service Representative
- Statesville, NC (14 miles from Troutman, NC)
- 27 days ago
- Statesville, NC (14 miles from Troutman, NC)
- 27 days ago
Experience: 1+ years of customer service experience. Experience with knowledge in the construction or roofing field is a plus....
Customer Service Representative
- Huntersville, NC (18 miles from Troutman, NC)
- 30+ days ago
- Huntersville, NC (18 miles from Troutman, NC)
- 30+ days ago
and Casualty License Performance Expectations Service carrier and clients in a manner to avoid exposure to E&O claims....
Customer Service Rep(08846) - 508 10th Street NW
- Conover, NC (19 miles from Troutman, NC)
- 90+ days ago
- Conover, NC (19 miles from Troutman, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative
- Conover, NC (19 miles from Troutman, NC)
- 60+ days ago
- Conover, NC (19 miles from Troutman, NC)
- 60+ days ago
Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Salisbury, NC (24 miles from Troutman, NC)
- 90+ days ago
- Salisbury, NC (24 miles from Troutman, NC)
- 90+ days ago
Store 2707292: 115 Rowan Summit Drive, Salisbury, North Carolina 28146 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Rep(08864) - 206 S Hwy 27
- Stanley, NC (22 miles from Troutman, NC)
- 90+ days ago
- Stanley, NC (22 miles from Troutman, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08986) - 2392 NC Hwy 10 West
- Newton, NC (20 miles from Troutman, NC)
- 90+ days ago
- Newton, NC (20 miles from Troutman, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(07436) - 12905 Rosedale Hill Avenue
- Huntersville, NC (18 miles from Troutman, NC)
- 90+ days ago
- Huntersville, NC (18 miles from Troutman, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Troutman, NC
Moving to Troutman, NC? Find some basic demographic data about Troutman, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Troutman, NC
Highest Education Level
Customer Services in Troutman, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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