Customer Service Jobs in Swannanoa, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Asheville, NC (8 miles from Swannanoa, NC)
- 2 days ago
- Asheville, NC (8 miles from Swannanoa, NC)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 645 Patton Ave, Asheville, NC 28806...
Customer Service Representative - PBMD Behavioral Health - Hendersonville
- Hendersonville, NC (18 miles from Swannanoa, NC)
- 17 days ago
- Hendersonville, NC (18 miles from Swannanoa, NC)
- 17 days ago
Customer Service Representative - PBMD Behavioral Health - Hendersonville 3.8 3.8 out of 5 stars 1027 Fleming Street, Hendersonville, NC 28791 Description Our team is growing!...
Remote Customer Service Representative
- Asheville, NC (8 miles from Swannanoa, NC)
- 30+ days ago
- Asheville, NC (8 miles from Swannanoa, NC)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkTechnical Customer Service Representative
- Fletcher, NC (12 miles from Swannanoa, NC)
- 60+ days ago
- Fletcher, NC (12 miles from Swannanoa, NC)
- 60+ days ago
Position Summary: Technical focus on customer service to help resolve requests for FOX customers with service and warranty work....
Concierge Customer Service Representative
- Asheville, NC (8 miles from Swannanoa, NC)
- 90+ days ago
- Asheville, NC (8 miles from Swannanoa, NC)
- 90+ days ago
As a Concierge Customer Service Representative working from home in Asheville, NC, you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being...
Demographic Data for Swannanoa, NC
Moving to Swannanoa, NC? Find some basic demographic data about Swannanoa, NC below.
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Salary for Customer Service Jobs in Swannanoa, NC
Highest Education Level
Customer Services in Swannanoa, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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