Customer Service Jobs in Spring Lake, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative III
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 1 day ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 1 day ago
Closing Date: 07/18/2025 Type of Position: Customer Service Workstudy Position: No Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University...
Retail Loss Prevention Customer Service Associate II
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 2 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 9 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...
Remote Customer Service Representative
- Fort Liberty, NC (5 miles from Spring Lake, NC)
- 10 days ago
- Fort Liberty, NC (5 miles from Spring Lake, NC)
- 10 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkSpanish Bilingual Customer Service Representative
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 30+ days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 30+ days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkMedical Equipment Customer Service Representative
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 60+ days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Licensed Customer Service Representative - Fayetteville, NC
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 90+ days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 90+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Lead Customer Service Representative, Full or Part Time
- Angier, NC (23 miles from Spring Lake, NC)
- 90+ days ago
- Angier, NC (23 miles from Spring Lake, NC)
- 90+ days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Branch Customer Service Rep - Southern Pines
- Southern Pines, NC (23 miles from Spring Lake, NC)
- 90+ days ago
- Southern Pines, NC (23 miles from Spring Lake, NC)
- 90+ days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative, Full or Part Time
- Hope Mills, NC (21 miles from Spring Lake, NC)
- 90+ days ago
- Hope Mills, NC (21 miles from Spring Lake, NC)
- 90+ days ago
Store 2723046: 674 Chicken Foot Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Spring Lake, NC
Moving to Spring Lake, NC? Find some basic demographic data about Spring Lake, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Spring Lake, NC
Highest Education Level
Customer Services in Spring Lake, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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