Customer Service Jobs in Salisbury, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lexington, NC (14 miles from Salisbury, NC)
- 4 hours ago
- Lexington, NC (14 miles from Salisbury, NC)
- 4 hours ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Retail Loss Prevention Customer Service Associate II
- Salisbury, NC
- 2 days ago
- Salisbury, NC
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Concord, NC (23 miles from Salisbury, NC)
- 25 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 25 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
- Thomasville, NC (21 miles from Salisbury, NC)
- 30+ days ago
- Thomasville, NC (21 miles from Salisbury, NC)
- 30+ days ago
Customer Service Representative SUMMARY This position is responsible for being the first line of contact for Harcros....
Customer Service Representative Weekdays, AM
- Concord, NC (23 miles from Salisbury, NC)
- 45+ days ago
- Concord, NC (23 miles from Salisbury, NC)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(08858) - 2900 Derita Rd Suite 10
- Concord, NC (23 miles from Salisbury, NC)
- 90+ days ago
- Concord, NC (23 miles from Salisbury, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Retail Customer Service Associate
- Kannapolis, NC (19 miles from Salisbury, NC)
- 45+ days ago
- Kannapolis, NC (19 miles from Salisbury, NC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2421 Supercenter Dr Ne, Kannapolis...
Store 2707292: 115 Rowan Summit Drive, Salisbury, North Carolina 28146 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Store 2705115: 1015 E Innes St, Salisbury, North Carolina 28144 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(08821) - 9900 Poplar Tent Rd. #105
- Concord, NC (23 miles from Salisbury, NC)
- 90+ days ago
- Concord, NC (23 miles from Salisbury, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Salisbury, NC
Moving to Salisbury, NC? Find some basic demographic data about Salisbury, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salisbury, NC
Highest Education Level
Customer Services in Salisbury, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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