Customer Service Jobs in Research Triangle Park, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Cigna Healthcare - Remote
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 19 hours ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 19 hours ago
Our Customer Service team is seeking dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points...
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 1 day ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 4 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 4 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 4 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 4 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 4 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 4 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Rep, Casualty
- Chapel Hill, NC (10 miles from Research Triangle Park, NC)
- 4 days ago
- Chapel Hill, NC (10 miles from Research Triangle Park, NC)
- 4 days ago
The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM 5PM EST....
Customer Service Representative
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 9 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 9 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Spanish Bilingual Customer Service Representative
- Durham, NC (6 miles from Research Triangle Park, NC)
- 9 days ago
- Durham, NC (6 miles from Research Triangle Park, NC)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 15 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 15 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 18 days ago
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 18 days ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
Customer Service Rep - Medicaid
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 24 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 24 days ago
Customer Service Rep - Medicaid Location: Raleigh, North Carolina Type: Contract To Hire Compensation: $15 - $15 hourly Contractor Work Model: Hybrid Customer Service Rep Seize your opportunity to make...
Remote Customer Service Representative
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 28 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 28 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRetail Customer Service Associate
- Wake Forest, NC (18 miles from Research Triangle Park, NC)
- 30+ days ago
- Wake Forest, NC (18 miles from Research Triangle Park, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...
Customer Service Representative
- Knightdale, NC (23 miles from Research Triangle Park, NC)
- 60+ days ago
- Knightdale, NC (23 miles from Research Triangle Park, NC)
- 60+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Overnight Customer Service Representative
- Apex, NC (14 miles from Research Triangle Park, NC)
- 90+ days ago
- Apex, NC (14 miles from Research Triangle Park, NC)
- 90+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Research Triangle Park, NC
Moving to Research Triangle Park, NC? Find some basic demographic data about Research Triangle Park, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Research Triangle Park, NC
Highest Education Level
Customer Services in Research Triangle Park, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »