Customer Service Jobs in Research Triangle Park, NC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Youngsville, NC (24 miles from Research Triangle Park, NC)
- 11 days ago
- Youngsville, NC (24 miles from Research Triangle Park, NC)
- 11 days ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 1 day ago
- Morrisville, NC (4 miles from Research Triangle Park, NC)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - FT
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 3 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 3 days ago
service....
Customer Service Representative - PT
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 4 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 4 days ago
service....
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 13 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 13 days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 13 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 13 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service, support, and administration to internal and external...
Customer Service Representative
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 15 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 15 days ago
Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....
Customer Service Representative
- Knightdale, NC (23 miles from Research Triangle Park, NC)
- 23 days ago
- Knightdale, NC (23 miles from Research Triangle Park, NC)
- 23 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Broker Relations Customer Service Representative
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 26 days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 26 days ago
We are seeking for a Broker Accounts Customer Service Representative who will respond to Broker Accounts customer emails and calls daily....
Overnight Customer Service Representative
- Apex, NC (14 miles from Research Triangle Park, NC)
- 45+ days ago
- Apex, NC (14 miles from Research Triangle Park, NC)
- 45+ days ago
Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05591) - 735 Highway 70 West
- Garner, NC (24 miles from Research Triangle Park, NC)
- 45+ days ago
- Garner, NC (24 miles from Research Triangle Park, NC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08908) - 833 Perry Rd.
- Apex, NC (14 miles from Research Triangle Park, NC)
- 60+ days ago
- Apex, NC (14 miles from Research Triangle Park, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08855) - 135 E Davie St.
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 60+ days ago
- Raleigh, NC (16 miles from Research Triangle Park, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Sales & Customer Service Associate
- Durham, NC (6 miles from Research Triangle Park, NC)
- 60+ days ago
- Durham, NC (6 miles from Research Triangle Park, NC)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Rep(08920) - 110 Banks Dr.
- Chapel Hill, NC (10 miles from Research Triangle Park, NC)
- 90+ days ago
- Chapel Hill, NC (10 miles from Research Triangle Park, NC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Research Triangle Park, NC
Moving to Research Triangle Park, NC? Find some basic demographic data about Research Triangle Park, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Research Triangle Park, NC
Highest Education Level
Customer Services in Research Triangle Park, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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